Senior Manager – Global Business Continuity

🕒 March 20

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Digital Realty

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company's global data center platform, provides customers with a secure data "meeting place". Digital Realty enables its customers with the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.

📋 Description

• Manage and enhance the enterprise Business Continuity Management (BCM) program, including governance frameworks, policies, and operational standards. • Support the development and execution of a multi-year BCM maturity roadmap aligned with enterprise risk priorities and regulatory expectations. • Maintain program documentation, standards, and procedures to ensure consistency across business units and regions. • Track program metrics and performance indicators to measure organizational resilience and program effectiveness. • Lead enterprise Business Impact Analysis (BIA) processes to identify critical business functions, dependencies, and recovery requirements. • Partner with business units to define recovery time objectives (RTOs), recovery point objectives (RPOs), and continuity priorities. • Conduct risk assessments to identify operational vulnerabilities and inform resilience planning. • Oversee development and maintenance of business continuity plans across global business units. • Partner with Enterprise teams—such as Technology and Cyber Security—to ensure business continuity plans align with IT disaster recovery capabilities. • Support integration of continuity planning into broader operational resilience and enterprise risk management initiatives. • Support enterprise crisis management preparedness and response by coordinating continuity planning with enterprise and executive response teams. • Assist in managing operational disruptions by facilitating coordination across impacted teams and supporting recovery efforts. • Ensure lessons learned from incidents are documented and incorporated into program improvements. • Design and coordinate business continuity exercises, simulations, and tabletop exercises across the organization. • Evaluate exercise outcomes and develop corrective action plans to improve preparedness. • Ensure testing activities validate continuity plans and support continuous improvement of resilience capabilities. • Develop and deliver business continuity training and awareness programs to strengthen organizational preparedness. • Partner with internal stakeholders across Security, IT, Legal, HR, Finance, and Operations to embed continuity practices into business operations. • Serve as a subject matter expert for regional and functional teams implementing continuity plans. • Develop dashboards and reporting mechanisms to track BCM program maturity, exercise outcomes, and resilience performance. • Provide regular updates to leadership on program status, emerging risks, and resilience initiatives. • Support internal and external audits related to business continuity and operational resilience. • Maintain relationships with industry peers, resilience partners, and relevant organizations to support program development and situational awareness. • Monitor evolving regulatory and industry standards impacting operational resilience and continuity programs. • Support alignment with industry frameworks and best practices including DORA, GDPR, ISO, NIS2, and SOC 2.

🎯 Requirements

• 5–7 years of experience in Business Continuity, operational resilience, crisis management, or enterprise risk management. • Demonstrated experience managing or supporting enterprise continuity programs across multiple business units. • Experience leading business impact analyses, continuity planning initiatives, and readiness exercises. • Experience working in complex global organizations with cross-functional stakeholders. • Strong program management and organizational skills with the ability to manage multiple priorities. • Excellent communication and stakeholder engagement skills, including the ability to communicate complex topics to senior leadership. • Bachelor’s degree

🏖️ Benefits

• Health and Safety • Development opportunities • Competitive compensation package • Supportive and inclusive environment