Telesales Representative

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $41.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

☎️ Telesales

👻 Ghost score 0%

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DirectMeds

2 - 10 employees

Founded 2023

🏥 Healthcare

👥 B2C

Healthcare • B2C

DirectMeds is an Australian telehealth platform that connects patients with AHPRA-registered doctors for confidential, doctor-led consultations and prescription treatments delivered discreetly to the patient’s door. The service emphasizes fast, private care (a free 2-minute assessment and short phone consult), and currently focuses on erectile dysfunction with skin, hair loss, and weight-management treatments launching soon. All prescriptions are TGA-approved and dispensed by licensed Australian pharmacies; consultations are held outside Medicare and the company highlights encrypted, private handling of medical records.

📋 Description

• Own the sales process from the first conversation through the close • Proactively engage prospective customers through phone, email, and other channels • Respond quickly and professionally to inbound leads and maximize every sales opportunity • Conduct discovery conversations to understand customer needs and recommend the right solutions • Build trust and create a strong customer experience while confidently asking for the sale • Consistently achieve or exceed weekly, monthly, and quarterly sales goals • Manage a high-volume pipeline and maintain disciplined follow-up • Overcome objections and turn challenging conversations into opportunities • Accurately document customer interactions, sales activity, and pipeline updates in the CRM • Partner with Customer Success, Operations, and Clinical teams to ensure a seamless customer experience • Continuously develop product knowledge, sales skills, and industry expertise • Apply coaching and feedback quickly to improve performance

🎯 Requirements

• 3–5+ years of inside sales, telesales, telemarketing, or customer-facing sales experience • Demonstrated history of consistently meeting or exceeding sales goals • Strong verbal and written communication skills • Exceptional phone presence and active listening skills • Ability to confidently handle objections and close sales • Comfortable making a high volume of calls while maintaining quality conversations • Highly self-motivated with a competitive, results-driven mindset • Strong follow-up and time-management skills • Ability to work independently in a remote environment • Must be available to work full shifts on both Saturday and Sunday every week as part of the regular 40-hour schedule • Must be comfortable with a schedule that includes both weekend days on a consistent basis • Comfortable working in a fast-paced, high-growth environment • Proficiency with CRM platforms such as Salesforce, HubSpot, or similar • Reliable personal laptop or desktop computer • Quality headset suitable for high-volume sales calls • High-speed, reliable internet connection • Quiet, professional workspace suitable for customer conversations • Preferred: Healthcare, pharmacy, telehealth, or related industry experience • Preferred: Experience in a high-volume inbound/outbound sales environment • Preferred: History of exceeding quota rather than simply meeting it • Preferred: Experience selling products or services that require consultative selling

🏖️ Benefits

• Uncapped commission • Performance-driven earning potential • Health, Dental, and Vision benefits • Paid time off • Company holidays • Fully remote work • Career advancement opportunities within a rapidly scaling company • Mission-driven culture focused on impact, integrity, and teamwork

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