Call Center Representative

🕒 February 18

🥔 Idaho, Kansas, +3 more states – Remote

🥔 Idaho – Remote 🌪️ Kansas – Remote 🌪️ Oklahoma – Remote 🤠 Texas – Remote ⛷️ Utah – Remote

💵 $10 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Call Center Representative

👻 Ghost score 45%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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DNI (Delaware Nation Industries)

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2015

💼 Consulting

🏗️ Construction

📦 Logistics

Consulting • Construction • Logistics

DNI (Delaware Nation Industries) is a wholly-owned tribal organization based in Oklahoma that focuses on leveraging tribal advantages to provide a variety of non-gaming business solutions aimed at benefiting the Delaware Nation. The company offers services in enterprise IT, cabling, lighting, modular construction, and environmental solutions, catering primarily to government agencies and commercial clients. With a mission to empower its members and promote financial independence, DNI prides itself on delivering high-quality services and products across multiple functional areas while maintaining a commitment to safety and excellence.

📋 Description

• Qualify leads to fulfill client expectations • Call interested prospects on behalf of other companies • Follow scripts and pre-established guidelines • Use computer and telephone equipment to contact or transfer prospects and generate qualified leads • Professionally greet prospects, speak clearly, and listen effectively • Read and adhere to client script procedures, including rigid verbatim scripts • Maintain acceptable quality assurance scores • Log qualified leads and sales accurately using documentation and reporting procedures • Verify required information to ensure compliant leads • Comply with federal, state, client, and company rules, regulations, and procedures • Provide professional customer service • Maintain professionalism with prospects, co-workers, and management • Read, type, speak, and navigate multiple web forms, screens, and browser tabs simultaneously • Maintain acceptable attendance • Adapt to changes in scripting, campaign procedures, policies, and job requirements

🎯 Requirements

• Residents of Oklahoma, Idaho, Texas, Kansas, or Utah only • Minimum availability of 20 hours per week with a consistent schedule • Strong communication skills using professional language/grammar and ability to speak clearly and audibly • Ability to read and interpret operating instructions, web forms, and procedure manuals on computer and paper • Good computer and keyboarding skills • Ability to work individually and as part of a team • Ability to write routine correspondence • Computer required; not a Chromebook or tablet • Phone required: cellphone or landline • Headset, earbuds, or headset with microphone required • Internet required, with Ethernet cord, adapter, or Wi-Fi booster • Mouse required; not a trackpad

🏖️ Benefits

• 401(k) matching • Flexible schedule • On-the-job training • Paid time off • Referral program • Work from home • Day shift • Evening shift • Morning shift