Billing Support Advisor

🕒 June 30

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Doctors of BC

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1900

💼 Consulting

🛡️ Insurance

🏥 Healthcare

Consulting • Insurance • Healthcare

Doctors of BC is a professional non-profit association representing physicians in British Columbia that provides advocacy, negotiated benefits, practice supports, education, and resources to help doctors deliver high-quality patient-centered care. It offers services including pay and contract guidance, billing and audits support, insurance and benefits administration, physician health programs, continuing medical education, digital health policy engagement, and member-exclusive programs and discounts. Doctors of BC also partners with government and health authorities on policy, quality improvement, and Indigenous reconciliation efforts.

📋 Description

• Provide a range of analytical functions and support to the Billing Support team • Primarily focus on providing billing support and education to physicians • Work on ad-hoc projects as needed • Support the implementation of the Longitudinal Family Physician (LFP) Payment Model and delivery of the FPSC Physician Payments • Directly assist physicians with billing support • Develop, coordinate, and improve billing education services • Collaborate with physician billing educators to develop LFP resources • Review and improve FPSC Physician Payments • Engage and collaborate with internal teams, partners and government • Develop expertise in the LFP Payment Model and FPSC Physician Payments • Effectively respond to billing inquiries • Maintain and develop billing resources, such as FAQs and billing guides • Work with subject matter experts to develop and deliver billing education.

🎯 Requirements

• Undergraduate university degree in a recognized and related discipline, AND up to two years of related experience; OR have an equivalent level of related work experience in lieu of post-secondary education • Strong orientation toward customer-service • Superior interpersonal, oral and written communication and relationship management skills with exceptional attention to detail • Strong ability to translate technical information to various audiences • Excellent skills in critical thinking and analysis, verbal and written communications, and interpersonal interactions • Strong analytical skills and ability to apply problem solving skills with a high degree of tact and diplomacy • Excellent writing skills, coupled with a proven ability to develop clear, concise, and comprehensive correspondence, reports, and briefing notes. • Ability to synthesize and critically appraise feedback from multiple sources • Interest and experience in process improvement • Project management experience, including implementing timelines, estimating and monitoring budgets, and identifying risks • Demonstrated ability to work independently and as a member of the team • Understanding of adult education principles an asset • Understanding of change management methodologies an asset • Previous success working in dynamic, challenging and ambiguous environments, an asset.