Employee Programs Specialist, Learning & Development

🕒 August 20

🇨🇦 Canada – Remote

💵 $70.9k - $88.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📚 Learning and Development

👻 Ghost score 1%

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Logo of Doctors of BC

Doctors of BC

201 - 500 employees

Founded 1900

💼 Consulting

🛡️ Insurance

🏥 Healthcare

Consulting • Insurance • Healthcare

Doctors of BC is a professional non-profit association representing physicians in British Columbia that provides advocacy, negotiated benefits, practice supports, education, and resources to help doctors deliver high-quality patient-centered care. It offers services including pay and contract guidance, billing and audits support, insurance and benefits administration, physician health programs, continuing medical education, digital health policy engagement, and member-exclusive programs and discounts. Doctors of BC also partners with government and health authorities on policy, quality improvement, and Indigenous reconciliation efforts.

📋 Description

• Design, develop, implement, evaluate, and sustain employee learning programs and initiatives • Plan, coordinate, deliver, evaluate, and continuously improve new and recurring programs • Conduct needs assessments, define measurable learning outcomes, and create learner-centred solutions using ADDIE and adult learning principles • Apply disciplined project management throughout each phase of learning initiative development • Establish project scope, schedules, baselines, milestones, dependencies, responsibilities, resource needs, and risk controls • Maintain work plans, workflows, reports, and dashboards using project-management tools, RACI tables, RAID and decision logs, weighted decision-making matrices, and other tools • Monitor progress, identify issues and cross-project impacts, frame options, recommend solutions, secure decisions, and escalate when needed • Design and develop accessible, inclusive learning content in eLearning, virtual and instructor-led sessions, job aids, facilitator guides, and supporting resources • Facilitate learning and support facilitators • Maintain quality and consistency • Assess learner experience, knowledge, skill development, application, and organizational impact • Use evaluation findings, stakeholder feedback, and emerging practices to improve content, delivery approaches, and established programs • Collaborate with colleagues, senior-level executives, vendors, stakeholders, and subject-matter experts

🎯 Requirements

• Undergraduate degree in adult education, instructional design, organizational development, business, project management, or a related field, and up to four years of progressive and relevant experience • Equivalent combination of education and experience will be considered • Thorough knowledge and practical application of ADDIE and adult learning principles • Experience with needs assessment, measurable learning objectives, instructional and content design, facilitation, implementation planning, and learning evaluation • Experience designing accessible, inclusive learning solutions in multiple formats • Experience facilitating learning or supporting facilitators • Experience coordinating recurring or annual learning programs is required • Advanced proficiency with online project management or work-management software • Strong knowledge of scope, baselines, milestones, dependencies, resources, and risks • Expertise in building reports and dashboards combining project indicators with learning measures • Experience using RACI tables, RAID and decision logs, process maps, and weighted decision-making matrices • Sound judgement and initiative when information is incomplete or priorities change • Strong communication, facilitation, and collaboration skills • Experience working with colleagues, senior-level executives, vendors, subject-matter experts, and stakeholders • Project management certification or equivalent credential is an asset

🏖️ Benefits

• Remote work arrangement • Inclusive and diverse workplace • Commitment to equity, diversity and inclusion • Support for truth and reconciliation • Opportunity to contribute to culturally safe care and address racism in health care

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