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Senior Digital Transformation Consultant

🔥 54 minutes ago

🇺🇸 United States – Remote

💵 $128.2k - $201.4k / year

⏰ Full Time

🟠 Senior

💼 Consultant

Where this job comes from

Posted on Docusign's careers page, not through a job board

First seen by Remote Rocketship 54 minutes ago

Logo of Docusign

Docusign

5001 - 10000 employees

Founded 2003

⚖️ Legal

📦 Logistics

💼 Consulting

Legal • Logistics • Consulting

Docusign is a leading provider of electronic signature technology and Intelligent Agreement Management (IAM), enabling organizations to create, manage, and secure agreements digitally. It simplifies contract lifecycle management, automates document processes, and facilitates customer experiences by transforming agreement data into actionable insights. With a trusted platform used by millions worldwide, Docusign helps businesses reduce risk, save time, and improve efficiency in various sectors, including financial services, insurance, real estate, and government.

📋 Description

• Lead customers through the business and organizational impact of digital transformation • Provide short- and long-term change management strategies • Oversee commercial projects, including deal structuring, ROI estimation, and Statement of Work drafting • Create strategic programs, charters, roadmaps, and business cases • Facilitate executive-level workshops and strategic discovery sessions • Deliver industry-tailored guidance on regulatory compliance, competitive landscape, authentication, and transformation initiatives • Analyze legacy Agreement applications and develop multi-year roadmaps for migration to the Docusign IAM platform • Create end-to-end process maps comparing ROI and complexity • Manage program-level risks and issues and execute executive-level escalation protocols • Advise technical teams on solution architecture and integration points, including APIs, webhooks, and authentication • Define and track KPIs and ROI to drive platform adoption • Mentor less experienced DTCs and cross-functional teams • Travel up to 25% of the time

🎯 Requirements

• 8+ years of experience in a business and technical consultative role with executive-level interaction and a Bachelor's degree; or 6+ years of related experience with a Master's degree • 5+ years of external, customer-facing experience in a SaaS or Professional Services environment • Experience managing large-scale, enterprise-level projects within matrixed organizations • Experience achieving high methodology compliance, such as 90%+, in a program management capacity • Experience with global eSignature regulations, including eIDAS, UETA, and ESIGN • Experience with data governance best practices • External customer-facing experience with large, global, matrixed enterprise accounts preferred • Technical, infrastructure, or development background preferred • Experience leading executive-level workshops and strategic discovery sessions preferred • Strong communication, presentation, and workshopping skills for technical and non-technical audiences preferred • Applicants must already be authorized to work in the United States on a full-time, permanent basis without current or future sponsorship

🏖️ Benefits

• Bonus plan or variable incentive pay depending on role and performance • Restricted Stock Units (RSUs) • Paid time off and paid company holidays • Up to six months of paid parental leave • Full health benefits plans, including options for 100% employer-paid plans • Retirement and pension programs with potential employer contributions • Coaching, online courses, and education reimbursements • Paid compassionate care leave

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