Relationship Manager

🕒 June 10

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Dominion Financial

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2002

💸 Finance

🏠 Real Estate

💳 Fintech

Finance • Real Estate • Fintech

Dominion Financial is a full-service lender specializing in real estate investing. With over 20 years of experience and more than $3. 8 billion in loans funded, they provide a variety of loan products including rental loans, fix & flip loans, and new construction financing. Dominion Financial focuses on streamlining the borrowing process for real estate investors, ensuring quick pre-approval and closing in as little as 48 hours, allowing investors to seize opportunities with confidence.

📋 Description

• Monitor and manage assigned mortgage loan portfolios to minimize risk and maximize performance. • Assist in aligning the efforts of the entire servicing team. • Act as the primary point of contact for internal and external stakeholders regarding assigned assets. • Resolve issues impacting portfolio health and borrower relationships. • Understand all aspects of the real estate transaction, including loan structures, borrower/LLC arrangements, securitization documents, project management, and market dynamics. • Proactively monitor loans, identify risks, escalate concerns, and implement remediation strategies. • Serve as the primary liaison with clients, borrowers, investors, and internal departments. • Handle direct communication with borrowers, including collections, inquiries, and issue resolution. • Analyze tax returns, borrower financial statements, and property financials to inform asset strategies. • Recommend and execute loss mitigation strategies as necessary. • Support governance and compliance initiatives to align with company risk appetite and standards. • Assist with the implementation and optimization of AI tools for departmental efficiency. • Summarize complex issues and deliver clear, actionable insights to management. • Continuously look for opportunities to improve workflows, increase efficiency, and enhance the borrower experience. • Utilize company-provided AI technologies, including Claude with unlimited token access, as a regular part of daily responsibilities to improve efficiency, automate administrative tasks, enhance communication, support decision-making, and continuously optimize business processes. • Contribute ideas that help the team scale effectively while maintaining a high standard of service and risk management.

🎯 Requirements

• Bachelor’s Degree required. • 5+ years of experience within Asset Management, Commercial Servicing, Commercial Underwriting, or a comparable field. • Strong relationship-building skills. • Excellent communication skills. • A quick response time. • Strong Organizational skills. • Self-motivated and proactive approach to work. • Advanced proficiency in Microsoft Excel. • Analytical thinking with the ability to identify patterns, results, and solutions. • Technically savvy and able to learn new systems quickly. • Prior experience with AI tools is a plus. • Strong organizational, planning, and time management skills. • Critical thinking and advanced problem-solving skills. • Ability to interpret and apply written and oral regulations.

🏖️ Benefits

• Health insurance • Dental insurance • Vision insurance • 401(k) • 401(k) matching • Paid time off