Atlassian Administrator

🔥 13 hours ago

🇺🇸 United States – Remote

💵 $93.2k - $137k / year

⏰ Full Time

🟢 Junior

🖥️ Administration

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

DoorDash

WebsiteLinkedInAll Job Openings

10,000+ employees

🍽️ Food & Beverage

📦 Logistics

🛍️ eCommerce

Food & Beverage • Logistics • eCommerce

DoorDash is a leading food delivery service that connects customers with local businesses and restaurants. By empowering local economies, DoorDash facilitates the growth and success of restaurants and retailers, offering a flexible work environment for its employees. The company emphasizes innovation and aims to redefine the local commerce experience while providing extensive benefits and opportunities for team members across various career areas.

📋 Description

• Administer and support Jira Cloud, Jira Service Management, and Confluence Cloud • Create and configure Jira projects and Jira Service Management service desks • Manage Jira and Confluence user access, project permissions, administrator permissions, and service-account access • Configure request types, forms, custom fields, dropdown values, workflows, approval paths, queues, and notifications • Troubleshoot Jira ticket submission, project configuration, access, permissions, and multi-user incidents • Update access-request and approval workflows for connected business applications • Support Okta-related Atlassian access, including user/group assignments, SSO and MFA troubleshooting, and provisioning or deprovisioning • Test configuration changes and fixes in the Jira sandbox before production implementation • Configure Jira-to-Slack notifications and support other Atlassian integrations • Identify opportunities to automate manual processes, including access approvals, badging requests, routing, and notifications • Investigate support tickets, clarify business requirements, coordinate with requesters, and communicate resolutions • Provide production support, root-cause analysis, documentation, and stakeholder guidance • Own day-to-day Atlassian suite administration and support for teams across the business

🎯 Requirements

• 1–3 years of hands-on Atlassian administration experience, ideally in an enterprise environment • Working knowledge of Jira, Jira Service Management, and Confluence, including configuration, permissions, and workflow setup • Ability to troubleshoot access, permissions, and ticket-routing issues under time pressure • Exposure to scripting or automation, such as Python or YAML • Familiarity with Google Workspace, Okta, and Slack, or ability to quickly learn them • Clear communication and documentation skills • Ability to manage a queue of concurrent requests • Comfortable working across time zones and collaborating with globally distributed teams • Genuine interest in applying AI to real business workflows and shipping solutions • Exposure to infrastructure as code, such as Terraform • Experience with follow-the-sun support models or distributed on-call coverage • Familiarity with IT service management frameworks • Prior experience with Freshservice or other ITSM platforms • Experience with Atlassian REST APIs or service accounts

🏖️ Benefits

• Equity grants • 401(k) plan with employer matching • 16 weeks of paid parental leave • Wellness benefits • Commuter benefits match • Paid time off • Paid sick leave • Medical benefits • Dental benefits • Vision benefits • 11 paid holidays • Disability insurance • Basic life insurance • Family-forming assistance • Mental health program • Flexible paid time off/vacation for salaried roles • 80 hours of paid sick time per year for salaried roles • Premium healthcare • Wellness expense reimbursement