Manager, SMB Business Development – Retention

🔥 8 minutes ago

🇺🇸 United States – Remote

💵 $144.2k - $212k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Business Development (BDR)

🦅 H1B Visa Sponsor

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Logo of DoorDash

DoorDash

10,000+ employees

🍽️ Food & Beverage

📦 Logistics

🛍️ eCommerce

Food & Beverage • Logistics • eCommerce

DoorDash is a leading food delivery service that connects customers with local businesses and restaurants. By empowering local economies, DoorDash facilitates the growth and success of restaurants and retailers, offering a flexible work environment for its employees. The company emphasizes innovation and aims to redefine the local commerce experience while providing extensive benefits and opportunities for team members across various career areas.

📋 Description

• Drive successful engagement at critical partnership phases such as renewals, exclusivity negotiations, and strategic initiatives • Transition accounts back to the broader Account Management team after key partnership moments • Manage and develop four direct reports, fostering career growth and performance excellence • Lead the Business Development marketplace retention strategy, including proactive renewals, upsells, churn mitigation, deal structuring, and performance optimization • Develop and implement competitive strategies in response to evolving market dynamics and competitor moves • Collaborate with Account Management, Account Development, Strategic Finance, Selection, US Local Markets, and Legal teams • Drive retention, exclusivity, deal efficiency, and partner value during critical partnership engagements • Report to Blair Toll, Sr. Manager of Business Development, within the Rx Success organization

🎯 Requirements

• 6+ years of experience in restaurant partnerships, business development, or enterprise account management • Proven track record of structuring and closing high-value deals at pivotal moments • Experience managing and developing a team of high performers • Ability to leverage data and analytics to inform decision-making and strategy • Experience working across multiple teams to drive business outcomes • Experience ideating, launching, and seeing projects through to fruition • Post-sales experience is a bonus • Experience in a high-growth marketplace, delivery, or SaaS business is a bonus • Experience working with major restaurant chains or QSR brands is a bonus • Background in financial modeling or contract negotiations is a bonus

🏖️ Benefits

• Equity grants • Sales commission • 401(k) plan with employer matching • 16 weeks of paid parental leave • Wellness benefits • Commuter benefits match • Paid time off • Paid sick leave • Medical benefits • Dental benefits • Vision benefits • 11 paid holidays • Disability insurance • Basic life insurance • Family-forming assistance • Mental health program • Flexible paid time off/vacation for salaried roles • 80 hours of paid sick time per year for salaried roles • Premium healthcare • Wellness expense reimbursement

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