Staff Security Engineer – Customer Support and Integrity

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $193.8k - $285k / year

⏰ Full Time

🔴 Lead

👮‍♂️ Cybersecurity / Security Engineer

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DoorDash

WebsiteLinkedInAll Job Openings

10,000+ employees

🛍️ eCommerce

🚗 Transport

eCommerce • Marketing • Transport

DoorDash is a leading food delivery service that connects customers with local businesses and restaurants. By empowering local economies, DoorDash facilitates the growth and success of restaurants and retailers, offering a flexible work environment for its employees. The company emphasizes innovation and aims to redefine the local commerce experience while providing extensive benefits and opportunities for team members across various career areas.

📋 Description

• Establish the vision, strategy and success metrics for the Customer Support and Integrity Security function. • Lead the technical direction and roadmap execution for Customer Support and Integrity Security. • Work directly with Customer Support and Integrity, Merchant Experience, Enterprise Security, Engineering, Product, GRC and related teams. • Design and Operationalize security controls. • Establish clear, measurable metrics to demonstrate and track the performance of the Customer Support and Integrity security programs. • Perform security testing and validation of support teams, processes and systems to identify security gaps and remediation plans. • Drive alignment across multiple organizations, build durable operating mechanisms.

🎯 Requirements

• 8+ years of experience as a security engineer in an enterprise security, corporate security or infrastructure security discipline. • Proven track record designing and implementing security solutions at scale for support and sales populations including internal and third party users. • Experience working directly with third party support organizations. • Can deeply and confidently speak to security engineering, system architecture, scalability and reliability decisions. • A customer first and owner mindset • Possess a breadth of technical experience across various infrastructure and security areas running in large production environments • Proficient in analyzing code, architecture and designs from a security perspective • Well versed with scripting languages (e.g. Python) and other programming languages (e.g. Java). Golang experience is a plus. • Strong experience with infrastructure as a code tooling like Terraform. • Experience with IAM platforms (e.g. Okta, GoogleWorkspace). • Hands-on experience with GoogleWorkspace products, especially Google Chrome Enterprise Premium • Expertise with cloud infrastructure and management in GCP and AWS • Experience solving complex, systemic issues at scale that require creative thinking and solutions. • Exceptional analytical and investigative abilities with hands-on experience leading root cause analysis. • Excellent verbal and written communication skills - you can understand and review design documents with respect to cloud infrastructure with engineering personnel. • Experience with access management, abuse prevention, operational controls, incident management, or platform risk programs • Experience building scalable governance frameworks, escalation models, or operational control mechanisms • Experience leveraging AI, automation, or workflow tooling to improve operational scale and resilience • Experience operating across global teams and time zones

🏖️ Benefits

• 401(k) plan with employer matching • 16 weeks of paid parental leave • wellness benefits • commuter benefits match • paid time off • paid sick leave in compliance with applicable laws • medical, dental, and vision benefits • 11 paid holidays • disability and basic life insurance • family-forming assistance • mental health program