
10,000+ employees
🍽️ Food & Beverage
📦 Logistics
🛍️ eCommerce
Food & Beverage • Logistics • eCommerce
DoorDash is a leading food delivery service that connects customers with local businesses and restaurants. By empowering local economies, DoorDash facilitates the growth and success of restaurants and retailers, offering a flexible work environment for its employees. The company emphasizes innovation and aims to redefine the local commerce experience while providing extensive benefits and opportunities for team members across various career areas.
🔥 46 minutes ago
🇺🇸 United States – Remote
💵 $91.8k - $135k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🧐 Analyst
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10,000+ employees
🍽️ Food & Beverage
📦 Logistics
🛍️ eCommerce
Food & Beverage • Logistics • eCommerce
DoorDash is a leading food delivery service that connects customers with local businesses and restaurants. By empowering local economies, DoorDash facilitates the growth and success of restaurants and retailers, offering a flexible work environment for its employees. The company emphasizes innovation and aims to redefine the local commerce experience while providing extensive benefits and opportunities for team members across various career areas.
• Lead the response function of DoorDash's Protective Intelligence program • Drive the transition from reactive response to predictive prevention using predictive modeling and behavioral analytics • Own the early intervention and indicator-identification pathway from first signal through resolution • Identify individuals of concern, build behavioral profiles, and identify interception points • Manage and train the support staff escalations team • Build training, coaching, and quality standards for escalation staff • Evaluate complex information, distinguish credible threats from background noise, classify risk, and recommend mitigation strategies • Produce succinct briefs supporting executive protection, travel security, and business risk decisions • Conduct debriefs with escalation team members and stakeholders • Improve early-indicator models, predictive risk scoring, reporting standards, AI-enabled workflows, and case review practices • Mentor junior analysts and escalation team members • Establish consistent analytical standards, case rigor, and intelligence tradecraft
• 5+ years of experience in protective intelligence, intelligence analysis, behavioral profiling, or a related field • Ability to synthesize complex information, evaluate incomplete or conflicting intelligence, assess credibility, and communicate defensible risk assessments • Experience producing executive briefings, strategic intelligence reports, travel assessments, case summaries, and risk assessments • Strong OSINT research capabilities • Experience using intelligence platforms, commercial databases, social media monitoring, mapping tools, monitoring technologies, or AI-enabled analytical workflows • Ability to manage highly sensitive information and maintain strict confidentiality • Deep understanding of cognitive biases, including confirmation bias, anchoring, and availability bias • Experience training a frontline or platform support/escalations team • Experience building coaching programs and escalation protocols • Hands-on experience in behavioral profiling, identifying early indicators, behavioral interviews, and debriefs • Familiarity with insider threat indicators and workplace/platform grievance dynamics • Ability to partner with HR, Employee Relations, Trust & Safety, and Legal • Bachelor's degree or equivalent experience required • Advanced degree or professional certification in behavioral science, intelligence analysis, security management, or a related discipline preferred
• Equity grant opportunities • 401(k) plan with employer matching • 16 weeks of paid parental leave • Wellness benefits • Commuter benefits match • Paid time off • Paid sick leave • Medical, dental, and vision benefits • 11 paid holidays • Disability and basic life insurance • Family-forming assistance • Mental health program • Flexible paid time off/vacation for salaried roles • 80 hours of paid sick time per year for salaried roles • Premium healthcare • Wellness expense reimbursement
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