Accounts Receivable Analyst – Order to Cash

Job not on LinkedIn

🔥 7 hours ago

🇺🇸 United States – Remote

💵 $75k - $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Accounts Receivable

🦅 H1B Visa Sponsor

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Doximity

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 Secondary Market on 2019-08

Healthcare • Consulting • Logistics

Doximity is a professional medical network for physicians that enables secure communication and collaboration among healthcare providers. With features such as HIPAA-compliant messaging, video calls, and telemedicine solutions, Doximity helps doctors and medical professionals connect with their patients efficiently and securely, streamlining their workflow and improving patient care. The platform serves as a comprehensive resource for medical professionals, offering news, research access, and a directory for networking.

📋 Description

• Own assigned customer accounts throughout the Order-to-Cash lifecycle, from invoice creation and delivery through collection and payment application • Prepare and process customer invoices accurately and within established deadlines • Review invoices and supporting documentation for completeness and compliance with customer-specific billing requirements • Submit invoices through customer portals, VMS platforms, EDI channels, or other delivery methods • Monitor invoice submissions through acceptance and resolve rejections, missing documentation, and delivery issues • Review aging reports and follow up on outstanding balances • Communicate with customers to obtain payment status, resolve disputes, and secure payment commitments • Maintain collection notes, follow-up dates, supporting documentation, and account histories • Escalate unresolved balances, process delays, and other risks proactively • Apply cash receipts accurately and promptly • Research and resolve unapplied cash, misapplied payments, short payments, overpayments, deductions, and unidentified remittances • Perform customer account reconciliations involving invoices, payments, credits, adjustments, and disputed balances • Partner with internal teams to resolve issues while retaining ownership through completion • Identify recurring problems, determine root causes, and recommend Order-to-Cash process and control improvements • Create and maintain process documentation and standard operating procedures • Maintain accurate, audit-ready AR records and support period-end close activities, reconciliations, and reporting • Balance transactional responsibilities with research, customer requests, and exception handling in a high-volume environment

🎯 Requirements

• Experience in Order-to-Cash, Accounts Receivable, revenue cycle, or a related finance operations role • Experience with invoicing, invoice delivery, collections, cash application, and account reconciliations • Strong Excel skills, including VLOOKUP and the ability to analyze and reconcile large data sets • Ability to work independently, take ownership of assigned accounts, and follow issues through resolution • Strong problem-solving skills with the ability to identify root causes and improve processes • Experience with NetSuite and Salesforce preferred • Strong attention to detail, organization, documentation, and follow-through • Professional communication skills and the ability to work effectively with customers and internal teams • Remote U.S. location

🏖️ Benefits

• Medical, dental, and vision insurance • 401(k) with company match • Flexible paid time off and company holidays • Paid parental leave • Professional development and learning opportunities • Wellness and mental health resources • Remote work support and home office stipend (where applicable) • Flexible ways of working • Mentorship and professional development