Pharmacy Network Consultant

🕒 April 2

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Logo of Dragonfly Health

Dragonfly Health

1001 - 5000 employees

Founded 2004

🤝 B2B

☁️ SaaS

💊 Pharmaceuticals

💰 Secondary market on 2021-12

B2B • SaaS • Pharmaceuticals

<Dragonfly Health> is a care-at-home data, technology, and service platform that integrates durable medical equipment (DME) and pharmacy solutions. Formed from StateServ and Delta Care Rx, Dragonfly Health operates a 50-state provider network focused on hospice and post-acute care, using advanced technology and business intelligence to orchestrate orders, deliveries, and improve operational efficiency and patient satisfaction.

📋 Description

• Conducts quality and service level management with the external pharmacy providers to align with contractual requirements and client expectations. This includes service level reviews and education, PAR level inventory compliance reviews and consultation, market and provider performance improvement plans, and Client Services business review support. • Executes a pharmacy network strategy aligned with Company goals, including preparing and delivering related presentations and management reporting as directed by Pharmacy Network Management leadership. • In collaboration with Pharmacy Network leadership, provider strategy with the overall goal of aligning the Provider Network costs to market pricing, placing importance on Cost of Goods Sold (COGS) management and reduction. • Ensures a consistent level of service and support to Clients and the Provider Network while executing on a pharmacy network of preferred Dragonfly Health providers, including providing access to quality providers and specialty services. • Facilitates the creation and maintenance of a database of preferred local pharmacies and available network pharmacies. • Collaborate with and assist the Dragonfly Health compliance team to ensure compliance with state legislative requirements in areas relating to the functions of the position. • In collaboration with Pharmacy Network leadership, assist in the orientation and training of pharmacy network operations team members.

🎯 Requirements

• Bachelor’s Degree or equivalent work experience • 1+ years of experience in pharmaceutical contracting and pricing including development, implementation, and maintenance. • Demonstrated experience collaborating with vendors to resolve issues and deliver proactive, high quality onboarding, along with administrative skills in analytics and information presentation. • Customer support, relationship management, and/or direct vendor management experience preferred. • Experience in healthcare or medical fields in which incumbents have gained an understanding of pharmacy benefit management is strongly preferred • Experience contracting with retail, compounding, infusion and specialty pharmacies • Hospice and palliative care experience • Knowledge of NCPDP Pharmacy Processing Standards • Operational experience in managed care, PBM, or network management is strongly preferred • Strong financial acumen with proficiency in analyzing and interpreting data • Ability to work independently and multitasking is necessary for successful completion of daily responsibilities. • Strong professional communication, presentation and interpersonal skills are required. • Ability to maintain confidentiality, and to exercise discretion and good judgment.

🏖️ Benefits

• Limited travel as necessary - not expected to exceed 10% • Work is generally performed in an office environment or remote setting in which there is only minimal exposure to unpleasant and/or hazardous working conditions.

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