Therapy Continuity Coordinator

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $25 - $27 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

😶‍🌫️ Therapist

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Dreem Health | Sunrise

WebsiteLinkedInAll Job Openings

11 - 50 employees

👥 B2C

🧘 Wellness

B2C • Wellness

Dreem Health | Sunrise is a digital sleep clinic that provides end-to-end remote diagnosis and treatment for sleep disorders. Patients complete clinician-led video consultations, take award-winning home sleep tests, and receive personalized treatment plans — all coordinated from home and supported by licensed physicians and nurse practitioners. The service verifies insurance benefits, covers most of the U. S. , and integrates with in-lab testing and devices (e. g. , WatchPAT) when needed.

📋 Description

• This is a non-clinical, operational role that partners closely with Sleep Technologists during the transition from treatment setup to long-term resupply. • Once patients enter the resupply phase, you will coordinate follow-up, execution, and documentation to ensure a smooth and reliable experience. • Work within a tech-enabled, AI-supported care environment • Collaborate with clinical, billing, and operations teams. • Help track engagement and reorder metrics while contributing to a scalable operational foundation inside a fast-growing digital sleep clinic. • Execute timely and proactive resupply outreach • Follow structured retention workflows • Maintain accurate reorder tracking • Communicate clearly and compassionately with patients • Escalate clinical or billing issues appropriately • Support adherence monitoring efforts

🎯 Requirements

• 2+ years in healthcare coordination, DME, or care navigation • Experience with PAP/CPAP resupply (strong plus) • Strong patient communication skills with a high level of empathy and professionalism • Ability to work autonomously in a fast-paced, remote environment while collaborating effectively with cross-functional teams • Confidence navigating digital tools and care platforms • Data driven mindset with the ability to track tasks, maintain accurate records, and follow structured workflows • Comfort managing proactive outreach and patient follow-up while maintaining strong attention to detail • Genuine commitment to improving patient experience, therapy adherence, and continuity of care • Operational and automation mindset • Availability to work Central Time (CST) business hours

🏖️ Benefits

• Comprehensive health benefits (medical, dental, vision) • FREE One Medical membership • 401(k) with company match • 20 days PTO + 10 paid holidays + 80 hours paid sick leave • Internet stipend