Retention Analyst Consultant – 6-Month Contract

🔥 12 hours ago

🇺🇸 United States – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🧐 Analyst

👻 Ghost score 10%

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Logo of Athletic Greens

Athletic Greens

201 - 500 employees

Founded 2010

🏥 Healthcare

🍽️ Food & Beverage

🧘 Wellness

Healthcare • Food & Beverage • Wellness

Athletic Greens is a nutritional supplement company that produces AG1, a daily supplement aimed to support physical and mental health. AG1 combines over 70 ingredients into a convenient drink with the promise of delivering daily nutrition and replacing multiple individual supplements. It is formulated with multivitamins, multiminerals, gut-friendly bacteria, antioxidants, and whole-food-sourced nutrients, designed to aid digestion, enhance energy, support immune defense, and improve mood and mental focus. With a commitment to quality and research, the company ensures their product is safe, effective, and held to high standards, being certified by the Cologne List®. Founded in 2010, they continue to improve their formula based on scientific research and customer feedback. AG1 boasts numerous positive reviews for its taste and convenience in integrating foundational nutrition into daily routines.

📋 Description

• Support loyalty and retention programs at AG1 on a contract basis • Manage A/B testing across loyalty and retention initiatives, including loyalty tests and at-cancel, winback, and churn-prevention experiments • Support test setup, monitoring, readout, and recommendations • Monitor performance across loyalty and retention programs and proactively flag trends, risks, and opportunities • Develop and maintain KPI tracking, scorecards, and recurring reporting for loyalty and churn/retention metrics • Analyze program results to identify business gaps and opportunities and translate findings into actionable recommendations • Manage the loyalty program merchandise planning process, including inventory tracking and replenishment planning • Prepare supporting data and materials for MBR/QBR reporting on loyalty performance, cancellations, and retention • Partner with Data Science, DIT, and program owners to keep tests moving, reporting sharp, and MBR/QBR materials ready

🎯 Requirements

• 3 years of experience in marketing analytics • Strong analytical and reporting skills, with experience developing and maintaining recurring scorecards or dashboards • Solid understanding of A/B testing principles and statistical significance, with experience supporting or helping manage tests • A proactive, curious approach to data — comfortable digging past the surface-level numbers to identify gaps and opportunities • Familiarity with business KPIs used to measure loyalty, retention, and/or e-commerce performance, such as LTV, purchase frequency, churn rate, and save rate • Ability to translate data into clear insights and actionable recommendations • Comfort working with data science partners to scope, submit, and follow up on analytics requests • Experience with ticketing/project tools such as Jira or Asana to manage a recurring reporting cadence and cross-functional follow-up • Strong attention to detail and ability to manage multiple work streams at once • Ability to thrive in a fast-paced environment with a consistent can-do attitude • Strong interpersonal, written communication, and organizational skills • A full life outside of work with personal passions and hobbies

🏖️ Benefits

• Competitive hourly compensation • A 100% remote working environment (excluding Laboratory positions), which has been implemented from day one • A strong company culture that is enforced through the hiring process to ensure values alignment and a highly collaborative team • A mission-driven approach to everything that we do, with an overall goal to significantly improve our customers’ health and wellness • A high-growth, dynamic environment with opportunities for your direct impact to be felt • In-person team meetups for optimal collaboration, team building and accelerating productivity • A work environment and culture that is based on high performance, productivity and continuous improvement • The opportunity to work with passionate, high-growth, business-minded colleagues who bring their all to our mission each and every day • Access to AG1 products and branded swag

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