Performance Coach, Mechanical

🔥 5 minutes ago

🌲 North Carolina – Remote

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💵 $7 - $111.1k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👻 Ghost score 0%

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Logo of Driven Brands Inc.

Driven Brands Inc.

5001 - 10000 employees

Founded 1972

🚘 Automotive

💰 Post-IPO Debt on 2022-10

Automotive

Driven Brands Inc. is a leading provider of consumer and commercial automotive services, delivering a comprehensive range of car care solutions across over 5,000 brand locations. They service more than 70 million vehicles annually and offer a broad suite of services including paint, collision repair, glass replacement, oil changes, general vehicle maintenance, and car washes. The company's well-known brands include Take 5 Oil Change, Maaco, Meineke, CARSTAR, and 1-800-Radiator & A/C, among others. Driven Brands emphasizes convenience and customer satisfaction, positioning themselves as a one-stop shop for all automotive aftermarket needs. Founded with a strong heritage and a portfolio of trusted brands, Driven Brands also engages in franchise opportunities and charitable initiatives.

📋 Description

• Analyze existing practices of members’ automotive shops and recommend improvements based on ATI best practices and techniques • Provide coaching, consultation, and mentoring to members to help them achieve business goals and dreams • Guide members through ATI’s 48-month re-engineering program and alumni programs • Listen actively to shop owners’ needs • Communicate with members via phone, Zoom, and email • Review financial statements, evaluate competitors, and analyze business practices • Develop new business models or prepare recommendations and present them to clients • Consult, train, mentor, and coach clients • Guide clients through the building blocks of a profitable business • Meet or exceed ATI goals, including client return on investment, CSI scores, report cards/road maps, alumni conversation rate, weekly client contact, and class attendance • Monitor members’ program status and align their needs with their wants • Complete startup agreement paperwork and coach-client agreements • Enter clear weekly notes based on client/coach calls • Provide research and content for articles, classroom, and training materials • Participate in weekly Coaches meetings and monitor trends in service-related industries • Attend Shop Owner’s Dinner Events, annual SuperConference, industry events, ATI classes, peer/performance groups, podcasts, owner events, presentations, and tradeshows • Attend required company meetings and weekly One on Ones with Team Leaders • Manage calendar and time efficiently

🎯 Requirements

• Minimum 10 years overall automotive experience with a strong focus in service writing, shop management, operations management, or previous shop ownership, preferably in the independent, non-dealer, aftermarket arena • Operations management experience, preferably with an aftermarket chain, involving established internal structure and processes • Exceptional coaching and mentoring skills • Solid automotive business understanding • Ability to influence others over the telephone and videoconferencing • Minimum 4 years of teaching, instructing, and mentoring small business owners or employees • Clear understanding of the challenges facing independent shop owners • Track record of consultative management, people development, and business management prior experience and success working in an organization that provides monthly goals • Computer proficiency, particularly in Word and Excel • Knowledge of SalesForce CRM, a plus • Sales abilities, strongly preferred • Accounting or P&L experience • Marketing and online/social media experience • Writing skills with an interest in writing articles for industry magazines, a plus • Solid understanding of how to recruit and retain high quality employees at all levels of experience • Excellent communication, interpersonal, and persuasion skills • Ability to convince business owners to make major changes and paradigm shifts • Maintain an appropriate and professional personal image

🏖️ Benefits

• Health and wellness benefits • Paid time off • Holiday pay • Get early access to 50% of earned wages at any time through the myFlexPay program

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