Driveway Store Operations Supervisor

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🏄 California – Remote

🏄 California – Remote

💵 $60k - $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Driveway Indústria Brasileira de Auto Peças Ltda

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1952

🤝 B2B

Automotive • Manufacturing • B2B

Driveway Indústria Brasileira de Auto Peças Ltda is a Brazilian company specializing in the manufacturing of automotive parts. The company offers a variety of products and services related to the automotive sector, focusing on innovation and quality to meet the needs of its clients. Driveway aims to provide reliable solutions for the automotive industry, supporting both the manufacturing and service sectors.

📋 Description

• Partner with dealership leaders to review Driveway.com performance, identify opportunities, and improve key operational metrics. • Serve as a trusted advisor and escalation point for store-related operational, fulfillment, and customer experience issues. • Lead store onboarding, engagement, CRM training, and ongoing support to ensure successful adoption of Driveway.com processes. • Oversee Store Valet onboarding, utilization, performance, and workforce planning to support business needs. • Collaborate with cross-functional teams to drive reporting accuracy, operational improvements, inventory syndication, and customer satisfaction. • Capture and communicate store feedback, best practices, and performance insights to improve the Driveway partner experience.

🎯 Requirements

• Knowledge of Driveway.com operations, dealership processes, customer fulfillment, logistics, and performance management. • Experience building partnerships and influencing results across multiple locations or teams. • Strong communication, presentation, and relationship-management skills. • Excellent analytical, problem-solving, and critical-thinking abilities. • Experience with CRM systems and Microsoft Office applications, including Excel, Word, and PowerPoint. • Ability to travel as needed and work flexible hours to support business operations.

🏖️ Benefits

• Competitive pay • Medical, Dental and Vision Plans • Paid Holidays & PTO • Short and Long-Term Disability • Paid Life Insurance • 401(k) Retirement Plan • Employee Stock Purchase Plan • Lithia Learning Center • Vehicle Purchase Discounts • Wellness Programs