Implementation Architect

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $118.3k - $180.1k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏛️ Architect

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Dropbox

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2007

💼 Consulting

🏭 Manufacturing

📦 Logistics

Consulting • Manufacturing • Logistics

Dropbox is a cloud-based service that provides tools for storing, sharing, and accessing files across devices. It offers features such as document sharing, video review, automatic backups, and AI-driven scheduling. Dropbox also provides solutions for different sectors like teams, sales, marketing, and education, and industries including construction, media, technology, and manufacturing. With a focus on security, Dropbox ensures files are encrypted and protected against tampering. It offers integrations with various productivity tools and is trusted by major companies for efficient file management and collaboration.

📋 Description

• Own several concurrent customer implementations from kickoff through configuration, testing, go-live, and post-launch handoff • Translate agreed solution designs and customer requirements into implementation plans, milestones, dependencies, and acceptance criteria • Support enterprise identity and access use cases including SSO/SAML, SCIM, identity provisioning, and permission configuration • Lead customer implementation workshops, technical working sessions, status meetings, enablement sessions, and implementation handoffs • Troubleshoot implementation issues using established tools, documentation, and escalation paths • Document implementation decisions, configurations, testing results, risks, and handoff requirements • Use approved AI and technical tools for implementation documentation, troubleshooting, scripting, testing, and knowledge capture • Collaborate with Technical Architects, Customer Success, Support, Sales, Engineering, Security, Product, and partners

🎯 Requirements

• Hands-on experience implementing SaaS products • Experience implementing enterprise collaboration, content management, workflow automation, productivity, or adjacent SaaS platforms • Experience with content migration tools or large-scale data movement • Familiarity with scripting using Python, JavaScript, or a comparable language • Experience working with REST APIs, authentication models, webhooks, or integration platforms • Familiarity with AI-assisted technical workflows such as Cursor, Codex, Claude Code, or similar tools • Experience creating reusable implementation documentation, templates, or delivery playbooks

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