Principal UX Designer

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Dropzone AI

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2023

🤖 Artificial Intelligence

Artificial Intelligence

Dropzone AI is an organization whose name indicates an artificial intelligence focus. The supplied material contains only website/CSS code and layout variables (styling and theme definitions) and does not include product, service, customer, or company details. Because no explicit business information is present, I cannot reliably state what Dropzone AI builds or who its customers are; however, based solely on the company name, it is reasonable to classify it as operating in artificial intelligence. No other industries can be confidently inferred from the provided text.

📋 Description

• Serve as design lead in cross-functional product trios alongside product and engineering, owning workflow understanding, usability risk, and customer experience outcomes. • Lead and participate in customer discovery: interviews, usability sessions, beta feedback synthesis, and practitioner research with SOC analysts, detection engineers, and security managers. • Own AI interaction design: define how customers review, trust, govern, and contest AI-completed security work across all product surfaces — evidence visibility, uncertainty communication, human override, and auditability. • Translate complex SOC workflows into experiences that are intuitive, efficient, and trustworthy under real operational conditions. • Build prototypes that validate concepts before engineering investment. Claude Code and rapid prototyping fluency are a plus. • Establish and evolve scalable design patterns and a growing design system. • Contribute to the product operating model: help define what good discovery, design review, and release look like at Dropzone. • Represent design in strategic product and roadmap discussions with executives, customers, and cross-functional partners.

🎯 Requirements

• 10+ years of UX/product design experience, with at least 3 years in senior or principal IC roles. • Deep experience designing complex, high-stakes enterprise workflows. Security operations experience is a strong plus; if you're new to the domain, you need to show you develop genuine practitioner empathy fast. • A portfolio demonstrating outcomes, not just craft — design decisions that changed measurable behavior, not just designs that got approved. • Strong discovery skills: user research, synthesis, workshop facilitation, and problem framing at the front end of ambiguity. • Strong opinions about AI UX — specifically evidence display, human control, uncertainty communication, and the difference between automation that builds trust and automation that erodes it. • Ability to work across the full fidelity range: rough concept sketches to drive alignment, detailed flows to derisk engineering, pixel-quality work when it matters. • Strong communication and storytelling skills with the ability to influence executives and technical teams. • A preference for focused ownership over distributed coordination. You do your best work deeply embedded in a problem with a small, accountable team.

🏖️ Benefits

• company paid health insurance • 401K Plan with employer match • Self-Managed PTO • parental leave • significant above market new hire equity grants