Manager, Learning and Development

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🕒 June 12

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Logo of DSV - Global Transport and Logistics

DSV - Global Transport and Logistics

10,000+ employees

Founded 1976

🚗 Transport

🤝 B2B

Transport • B2B

DSV - Global Transport and Logistics is a global freight forwarding and logistics company providing air, sea, road and rail transport, contract logistics, warehousing and value-added supply-chain services. It operates a large worldwide network of offices and logistics facilities, offers digital tools and connectivity (myDSV, tracking, APIs/EDI) for booking and shipment visibility, and serves industry verticals such as healthcare, automotive, aerospace and consumer goods while pursuing sustainability and innovation initiatives.

📋 Description

• The Learning and Development Manager serves as a strategic technical partner within the Quality department, responsible for the evolution of the company’s digital learning ecosystem. • Focuses on the end-to-end lifecycle of technical training from the architectural development of the Learning Management System to the creation of high-impact, interactive instructional content. • Modernization of hundreds of Standard Work Instructions, transitioning them from static documents into engaging, multi-media learning modules. • Acts as a regional consultant for site leadership, providing the technical training, data insights, and system support necessary to sustain rapid organizational growth while maintaining strict audit and compliance standards. • Contributes to the development of interactive content, training videos, and gamification modules to move from "read-only" instructions to engaging learning experiences. • Manages daily system maintenance, troubleshoots directly with users, and implements the technical roadmap for LMS phase development. • Serves as a technical point of contact for sites, training site leadership on LMS management, and communicating on available metrics.

🎯 Requirements

• Minimum B.S. Instructional Design, Computer Science, Education, or Quality Systems. • Advanced knowledge of LMS architecture, video creation and editing, and Google Workspace tools. • Previous experience using Gemini or Notebook LM to assist in rapid content development. • Excellent communicator who understands how to explain difficult concepts in an understandable way. • Excellent grammar and writing abilities. • Ability to communicate with varying audiences, from executive leadership to site-level associates. • Must be able to orchestrate multiple content projects simultaneously and prioritize based on rapid site growth. • Understanding of document control, high-tech environments, and rapid deployment of content. • Preferred - Instructional Design certification.

🏖️ Benefits

• Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase.

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