Quality Assurance Manager – Regional

🔥 2 hours ago

🎸 Tennessee – Remote

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💵 $105k - $115k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 QA Engineer (Quality Assurance)

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of DSV - Global Transport and Logistics

DSV - Global Transport and Logistics

10,000+ employees

Founded 1976

🚘 Automotive

🏥 Healthcare

💼 Consulting

Automotive • Healthcare • Consulting

DSV - Global Transport and Logistics is a global freight forwarding and logistics company providing air, sea, road and rail transport, contract logistics, warehousing and value-added supply-chain services. It operates a large worldwide network of offices and logistics facilities, offers digital tools and connectivity (myDSV, tracking, APIs/EDI) for booking and shipment visibility, and serves industry verticals such as healthcare, automotive, aerospace and consumer goods while pursuing sustainability and innovation initiatives.

📋 Description

• Develop and maintain site Quality Management System documentation, including procedures, work instructions, and visuals • Make recommendations regarding procedures and standards to maintain process quality • Support client-related and applicable QMS requirements • Coordinate requirements for the 5 Star Site Certification Program • Manage Quality & Training requirements • Create and maintain HACCP programs when applicable to support Food Safety Policy and Food Defense Plan • Ensure site compliance with applicable GMP standards and FDA regulations • Establish and maintain quality standards for critical operational functions • Train site management and employees on QMS components and requirements • Lead responses to client complaints and internal errors, including root-cause analysis and corrective and preventive actions • Serve as primary contact for external and internal audits and develop resulting action plans • Assist with recalls, hold notifications, and stop-shipments • Compile and submit daily, weekly, and monthly reports • Develop and monitor quality-related KPIs and metrics • Conduct or participate in required quality meetings • Sponsor the site Training Program and coordinate training documentation • Perform duties assigned by the site General Manager to achieve client satisfaction

🎯 Requirements

• Must have High School diploma or GED • Bachelor’s degree preferred • Preferred 5 years’ experience in a medium to large warehouse in a management capacity • 2 years’ experience as a Quality Manager • Knowledge of warehouse operations with basic GMP as necessary • Preferred knowledge of ISO, HACCP, 21CFR, FDA, SQF • Ability to adhere to company policies, procedures, rules, and regulations

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