Device & Field Service Specialist

🕒 June 25

🗽 New York, Tennessee, +3 more states – Remote

🗽 New York – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

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DTE

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2013

🏭 Manufacturing

🔬 Science

💰 Series A on 2023-06

Manufacturing • Science • Technology

DTE is reshaping the global metal industry with technology that delivers real-time composition analysis in liquid metals, providing solutions that enhance process efficiency, sustainability, and safety in metal manufacturing and recycling. Their LP-LIBS technology enables reference-grade elemental analysis directly from liquid metal in less than 60 seconds from sampling, which can be implemented at various points across the metals value chain, including primary smelters, recycling plants, and end-user manufacturers.

📋 Description

• Receive, unpack, install, and set up devices at customers' sites. • Install and commission DTE solutions and engineering devices, ensuring delivery to the highest standards of quality, safety, and schedule adherence. • Support DTE Engineering during prototype deployments at customer sites and provide feedback to improve future designs, functionality, and reliability. • Service, maintain, and repair installed solutions to ensure reliable operation and maximize value for DTE customers. • Implement the solution and train customer operators in using it. • Give feedback to Product and Engineering for continuous improvements.

🎯 Requirements

• B.Sc. in Engineering or a related technical field. • 3–5 years of experience in assembly, field service, or technical support roles involving electronic equipment. • An Electrician certification is a plus. • Familiarity with device programming, control logic, and troubleshooting methodologies. • Strong analytical skills and a practical problem-solving mindset. • Ability to work hands-on with prototypes, testing, troubleshooting, and product improvement. • Strong focus on safety, reliability, and quality. • Willingness and ability to travel approximately 50% within the United States. • Excellent English communication skills. Other languages are a plus.

🏖️ Benefits

• DTE is committed to being an inclusive workplace. • Create an environment where employees feel empowered, supported, and able to do their best work.