Service Representative – Mechanical

🔥 14 hours ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 11%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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DuBois Chemicals, Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1920

🍽️ Food & Beverage

📦 Logistics

🏭 Manufacturing

Food & Beverage • Logistics • Manufacturing

DuBois Chemicals, Inc. is a leading specialty chemical supplier offering a comprehensive range of products and services for various industries. The company provides custom solutions in manufacturing, food and beverage processing, paper and pulp, water treatment, auto care, and fleet washing. With over 100 years of experience, DuBois combines advanced chemistry, equipment solutions, and technical services to enhance product quality and reduce costs for its clients. Their industry-focused solutions include metalworking fluids, industrial cleaners, lubricants, and rust preventives, among many others. DuBois is committed to safety, innovation, and sustainability, offering products and services designed to optimize performance and efficiency for businesses worldwide.

📋 Description

• Provide effective technical service supporting product application at customer sites • Manage multiple customers across the assigned geography using varied product lines • Provide assistance, information, and support; handle inquiries and ensure customer satisfaction • Service DuBois equipment, including repairs, replacements, installations, chemical testing, and inventory management • Report and document findings and abnormal conditions and offer recommendations • Resolve customers’ technical challenges and assist with process improvements • Communicate and collaborate with team members and cross-functional support employees • Learn and assist with DuBois eTools, System Surveys, and Cost Calculators • Enter chemical test results, meter/setpoint readings, inventory and dosage data, GPS location, and service time into Analytics or an equivalent system • Travel to assigned customers to conduct service audits

🎯 Requirements

• 2+ years of mechanical, chemical, or industrial experience • MUST LIVE IN THE GREATER PITTSBURGH AREA • Mechanical aptitude in electrical and pipefitting preferred • Strong time management skills with attention to detail • Ability to understand the products and services offered by the company • Excellent oral and written communication skills • Proficient in performing technical/mechanical on-site testing • Ability to adjust to various customer needs and situations • Ability to work independently with minimal supervision • Proficient in Microsoft Products, Customer Relationship Management (CRM), and other analytical tools • Ability to travel up to 25% including overnight travel • Must be able to perform the essential functions of this position with or without reasonable accommodations

🏖️ Benefits

• Equal employment opportunities without regard to protected characteristics, in accordance with applicable federal, state, and/or local law and/or regulation

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