Casino Manager

Job not on LinkedIn

🔥 2 hours ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

Where this job comes from

Posted on Duel.com's careers page, not through a job board

First seen by Remote Rocketship 2 hours ago

Logo of Duel.com

Duel.com

51 - 200 employees

🎲 Gambling

👥 B2C

💰 $3M Seed on 2022-01

Gambling • B2C

Duel. com is an online, consumer-facing casino and betting platform. It offers a wide variety of casino games (slots, blackjack, video poker, roulette, plinko, crash, limbo, mines, keno and originals), poker, sports betting, live dealer titles, public leaderboards and an in-site chat/community. The site emphasizes provably-fair mechanics, 100% RTP labels for its “Duel Originals” games, large leaderboards and responsible-gambling messaging. Duel. com is owned by Immortal Snail LLC and is licensed to operate gaming/wagering under a license issued by the Government of the Autonomous Island of Anjouan (Comoros).

📋 Description

• Run day-to-day casino operations end-to-end • Oversee game launches, RTP configs, limits, and availability • Monitor performance — GGR, hold, player behaviour, anomalies • Own payments and withdrawals — smooth processing, fast resolution • Work risk and fraud tools to catch abuse, exploitation, and suspicious activity • Manage player escalations, disputes, and edge cases • Keep promotions implemented correctly and performing as intended • Be the main point of contact with platform providers and key vendors • Write the SOPs, maintain the controls, plug the revenue leaks • Own games, players, payments, risk, and support • Fix operational issues, investigate leaks, and resolve player problems

🎯 Requirements

• Hands-on casino backoffice experience — SoftGamings, EveryMatrix, Pragmatic Hub, or similar • Direct experience with RTP configs, promo mechanics, withdrawals, and stuck payments • Comfortable with crypto payments and tools • Startup or lean iGaming experience — not just Tier-1 regulated environments • High attention to detail • Ownership mindset • No hand-holding required

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