ACH Operations Analyst

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Dutchie

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2017

🛍️ eCommerce

☁️ SaaS

🏪 Marketplace

💰 $350M Series D - Dutchie on 2021-10

eCommerce • SaaS • Marketplace

Dutchie is a cannabis-focused software company that provides e-commerce and online ordering solutions, marketplace services, and related SaaS tools to dispensaries and cannabis retailers. It enables retailers to list products online, accept orders for pickup or delivery, integrate with point-of-sale systems, and connect with consumers through a branded storefront or broader marketplace.

📋 Description

• Execute daily, weekly, and monthly reconciliations of transactional data across systems and banking partners • Monitor, track, and validate end-to-end money movement • Investigate and resolve transactional discrepancies, failed money movements, and processing exceptions by collaborating with internal teams and external banking partners. • Identify opportunities to automate manual reconciliation steps, optimize money movement workflows, and actively incorporate AI-driven tools and workflows to increase efficiency • Own and execute the Proof of Authorization (POA) process, ensuring all necessary merchant authorizations and documentation are accurately managed, validated, and aligned with banking partner requirements. • Respond to consumer and dispensary support requests related to Dutchie’s ACH program, providing timely and accurate assistance

🎯 Requirements

• 3+ years of experience in financial operations, fintech, banking, or accounting, with a strong background in reconciliation and balancing. • Strong understanding of banking operations, electronic money movement, ACH networks, and familiarity with payment processing, and digital wallet ecosystems. • Knowledge of NACHA Operating Rules is preferred