Senior Manager, Revenue Operations Analytics

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Dutchie

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🛍️ eCommerce

☁️ SaaS

🛒 Retail

eCommerce • SaaS • Retail

Dutchie is a leading cannabis technology platform in North America, offering a comprehensive suite of solutions for cannabis dispensaries. The company provides tools like dispensary point of sale (POS) systems, e-commerce solutions, marketing and loyalty programs, payments integration, delivery management, and inventory management. Dutchie's platform is designed to enhance the cannabis shopping experience through features like SEO capabilities, personalized marketing, modernized e-commerce, and robust compliance tools to meet intense regulatory needs. With integrations to over 100 tech partners, Dutchie supports seamless operations for retailers, cultivators, and brands of any size, processing over $22 billion in annual transaction volume and facilitating 1 million daily transactions. Dutchie is committed to innovation, data privacy, and empowering cannabis businesses with reliable, user-friendly, and scalable technology.

📋 Description

• Manage, mentor, and develop a high-performing analytics team, setting clear goals, prioritizing the roadmap, and ensuring timely delivery • Foster a culture of intellectual curiosity, accountability, and continuous improvement • Model and embed AI-augmented workflows across the RevOps function — from data exploration and anomaly detection to narrative generation and stakeholder reporting • Serve as the primary analytical thought partner to Sales, CS, Marketing, and Finance leadership, proactively surfacing trends, risks, and opportunities before they are asked for • Translate revenue strategy into measurable frameworks — defining the right metrics, leading indicators, and reporting cadences for each GTM function • Contribute to annual planning cycles including quota modeling, capacity planning, territory design, and headcount analysis • Own the end-to-end revenue reporting infrastructure, including dashboards, KPIs, and recurring executive-facing reporting in Hex, Looker and Salesforce • Lead forecasting analytics — building and maintaining models that improve call accuracy and pipeline predictability across segments • Analyze funnel conversion, deal velocity, retention, expansion, and NRR trends to diagnose performance gaps and recommend interventions • Deliver ad hoc analyses that are rigorous, clearly communicated, and directly tied to a decision or action • Establish and enforce data governance standards — metric definitions, field hygiene, documentation, and change management — across the RevOps tech stack • Partner with Systems and BI/Data Engineering teams to ensure Salesforce, Looker, HubSpot, and Gong data is clean, consistent, and trustworthy • Identify opportunities for automation and AI-assisted analysis to increase throughput and reduce manual reporting burden • Align GTM teams around shared metric definitions, reporting standards, and analytical best practices • Operate effectively in ambiguity, balancing competing priorities across a fast-moving, cross-functional environment • Drive cross-functional initiatives from an analytical lens — including territory planning, comp modeling and assessment, renewal health scoring, and TAM analysis

🎯 Requirements

• 7+ years of experience in Revenue Operations, Sales Operations, Business Intelligence, or a related GTM analytics role • 3+ years of people management experience leading analytics or operations teams • Expert-level proficiency in Salesforce reporting and at least one BI platform (Hex strongly preferred) • Proven track record owning commission plan modeling, forecasting models, pipeline analytics, and executive-level reporting • Strong SQL skills and comfort working directly with data; experience with AI/LLM tools for accelerating analytical workflows is a strong plus • Exceptional ability to translate complex data into crisp, decision-ready narratives for senior stakeholders • High analytical standards — QA all outputs from yourself and your team, catch the thing others miss, and push for precision without sacrificing speed • Demonstrated ability to think strategically and zoom in on details; ability to present a board-level insight and then walk through the underlying methodology • Strong stakeholder management and executive communication skills; influence without authority across senior cross-functional leaders

🏖️ Benefits

• Full medical benefits including dental and vision plans to ensure you always have the best care. • Equity packages in the form of stock options to all employees. • Technology (hardware, software, reading materials, etc..) allowance • Flexible vacation and sick days