Account Manager

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $60k - $73k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Dynata

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💼 Consulting

📣 Marketing

☁️ SaaS

💰 $31.5M Debt Financing - Dynata on 2024-05

Consulting • Marketing • SaaS

Dynata is a market research and data company that provides high-quality first-party survey panels, audience data, and a suite of survey and analytics platforms to help organizations collect, activate, and measure insights. The company offers global B2B and B2C panels, survey scripting and fielding tools, data enrichment, audience activation, brand lift measurement, and data visualization, and it emphasizes data quality using AI/ML (QualityScore™) and security certifications. Dynata serves researchers, brands, media agencies, publishers, pollsters, and academics with both self-service and managed services.

📋 Description

• Serve as the primary day-to-day interface with customers • Develop and deliver quotes to customers • Coordinate with Delivery to transition accepted customer quotes into field surveys • Support Account Directors in their account interactions • Solicit business from unassigned accounts and additional business from assigned accounts • Apply knowledge of Dynata products, services, and pricing to satisfy client needs and project requirements • Build and manage customer relationships based on trust and excellent results • Respond to customer needs and engage resources to execute bids successfully • Ensure clients do not fall through the cracks • Conduct discovery to understand needs beyond quote details and uncover additional business opportunities • Execute bids efficiently • Drive outcomes through collaboration and communication with sales and client service teams • Seek competitive insights and intelligence about marketplace challenges and opportunities • Prepare for objections and provide proof to address or minimize concerns

🎯 Requirements

• Mastery of Dynata products, services, pricing, and their application to client needs and project requirements • Excellent customer relationship management skills • Highly responsive approach to customer needs • Great communication skills with the ability to deliver powerful, engaging messages • Collaborative approach to negotiations • Innovative, forward-thinking mindset • Ability to anticipate industry trends and identify solution improvements • Ability to seek and apply competitive insights and intelligence • Ability to prepare for and address customer objections • Full-time employment status for eligibility for the full range of medical and other benefits

🏖️ Benefits

• Competitive sales incentive program • Full range of medical and other benefits, dependent on full-time employment status • Competitive compensation • Opportunities for growth • Collaborative, inclusive culture • Professional development through the global Power Your Career conference • Experiential High-Potential Program • Leadership Challenges for managers and future leaders • Accommodations available upon request for all aspects of the selection process