Claims Specialist

🔥 0 minutes ago

🌲 North Carolina – Remote

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💵 $41.6k - $66.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Claims Specialist

👻 Ghost score 0%

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Logo of Blue Cross NC

Blue Cross NC

5001 - 10000 employees

Founded 1933

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Blue Cross NC is a health insurance provider that offers a range of health plans and services to individuals and groups. The company focuses on delivering quality healthcare coverage and improving health outcomes for its members through innovative health programs and services. Blue Cross NC is committed to enhancing access to affordable healthcare while supporting the health and wellness of the communities it serves.

📋 Description

• Review and timely adjudicate claims in accordance with contractual benefits and health care policies • Administer claims and manage daily work queues • Process, adjust, or update moderate to complex claims payments and payment errors • Respond to inquiries regarding claims payments from customer service professionals, subscribers, providers, physicians, and other insurance carriers • Meet or exceed established quality and performance standards • Determine suspended claim resolution methods by reviewing benefit eligibility, claims history, and other information • Escalate claims requiring specialized resolution to subject matter experts • Understand business requirements for customer and provider segments and provide tailored solutions • Identify system issues, document them, recommend potential solutions, and refer them to technical staff • Work with Provider Services specialists to deliver tailored services • Review claims for possible fraud and abuse and refer them to the Special Investigations Unit • Drive efficiency and production gains through continuous improvement and share best practices • Coordinate with other insurance carriers and Medicare to determine BCBSNC payment liability • Represent Claims interests on divisional or enterprise project teams • Monitor claim turnaround times to ensure compliance guidelines and performance guarantees are met

🎯 Requirements

• High school diploma or GED • 3+ years of experience in related field • At this time, Blue Cross NC will not sponsor employment authorization for this position • Preferred: Experience in health insurance claims operations

🏖️ Benefits

• Medical, dental, and vision coverage • Health and wellness programs • Parental leave and support • Adoption and surrogacy assistance • Career development programs • Tuition reimbursement for continued education • 401k match including an annual company contribution • Paid Time Off (PTO) • Annual Incentive Bonus • Flexible work arrangements • Work-life balance and autonomy

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