Senior Content Management Analyst

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🔥 13 minutes ago

⛰️ Colorado – Remote

⛰️ Colorado – Remote

💵 $81.1k - $129.7k / year

⏰ Full Time

🟠 Senior

🧐 Business Analyst

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Blue Cross NC

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1933

⚕️ Healthcare Insurance

💸 Finance

🧘 Wellness

Healthcare Insurance • Finance • Wellness

Blue Cross NC is a health insurance provider that offers a range of health plans and services to individuals and groups. The company focuses on delivering quality healthcare coverage and improving health outcomes for its members through innovative health programs and services. Blue Cross NC is committed to enhancing access to affordable healthcare while supporting the health and wellness of the communities it serves.

📋 Description

• Responsible for fulfilling content requirements and creating all content strategy deliverables, including content approach documents, writing, editing, proofreading, content audits and developing nomenclature, tone and voice guidelines. • Play a role in defining content standards, content quality and processes that align with best practices. • Provides editorial content and strategic recommendations for projects while ensuring consistency with content standards and best practices. • Develops innovative solutions for content presentation, including working with content management requirements such as workflow and categorization. • May perform content audits, gap analysis, metadata frameworks, content style guides, and content migration plans. • Performs the end-to-end content creation and delivery process, from collecting input from multiple sources to delivery of content for Web-ready approval by business stakeholders. • Writes and edits content including development of naming conventions, instructional copy and other interface textual elements. • Ensures proactive content governance and maintenance processes, to ensure consistency, timeliness, accuracy and relevance. Functions as an avid editor of all BCBSNC Web content. • Assists with establishing style guide and editorial procedures for all written elements of the public Web site and ensures all content elements are followed. • Serve as a “systems integrator” for effective content strategies by actively engaging WO team members, marketing, corporate communications, business owners and subject matter experts. • Constantly reviews Web site content and provides editorial updates and comments as necessary to remain aligned with evolving Web and enterprise standards. • Performs competitive site reviews that benchmark content breadth, organization and presentation.

🎯 Requirements

• Bachelor's degree or advanced degree (where required) • 5+ years of experience in related field. • In lieu of degree, 7+ years of experience in related field.

🏖️ Benefits

• Annual Incentive Bonus* • 401(k) with employer match • Paid Time Off (PTO) • Competitive health benefits • Wellness programs