Care Guide Representative

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❄️ Minnesota – Remote

❄️ Minnesota – Remote

💵 $24 - $33 / hour

⏰ Full Time

🟢 Junior

👫 Community Manager

🚫👨‍🎓 No degree required

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E-Verify Program

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1997

🏛️ Government

📋 Compliance

Government • Compliance

E-Verify Program is a United States government-run web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States. Managed by the U. S. Department of Homeland Security, E-Verify verifies employee identity and employment eligibility against official government records. Employers can check the status of new hires by matching information from their Form I-9, Employment Eligibility Verification, to Department of Homeland Security and Social Security Administration databases.

📋 Description

• Collaborates with the care team serving as the central facilitator to patients • Develops and maintains a relationship with the patient and utilizes this relationship to further the patient's medical and non-medical goals • Applies critical thinking skills in order to uncover barriers, develops patient-driven goals, guides and coordinates care according to a care plan • Uses behavior change techniques to reinforce and support the plan • Partners with care team to improve quality of care and health outcomes for patients • Documents in the electronic medical record • Acts as the central facilitator to patients supported by the care team • Transitions and supports patient through all stages of care • Maintains and documents ongoing communications with patients and care team • Collects and maintains patient data and reports to facilitate care • Communicates with patients, families and providers to maintain coordination of care • Identifies and facilitates resolution to barriers • Assists patients in determining resources within system and the community • Develops patient-driven goals and support patients care • Engages family and/or friends to support care and goals • Supports medication and treatment adherence as needed • Uses electronic medical record and other electronic tools for data gathering and interpretation • Utilizes motivational interviewing techniques • Provides behavior change mentorship to other team members or care guides as needed

🎯 Requirements

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description • 0 to 2 years of experience in customer service, health care or community-based role • Valid Driver’s License required upon hire - MN and WI residents must obtain a valid driver’s license in their state of residence within 60 days of employment

🏖️ Benefits

• Medical/Dental • PTO/Time Away • Retirement Savings Plans • Life Insurance • Short-term/Long-term Disability • Voluntary Benefits (vision, legal, critical illness) • Tuition Reimbursement or Continuing Medical Education as applicable • Student Loan Support • Benefits to navigate the Federal Public Service Loan Forgiveness Program