License Compliance Manager

🕒 October 16

🇺🇸 United States – Remote

💵 $0 - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🚔 Compliance

👻 Ghost score 0%

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ECI Software Solutions

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏭 Manufacturing

🏗️ Construction

📦 Logistics

💰 $21M Series C on 2002-02

Manufacturing • Construction • Logistics

ECI Software Solutions is a provider of industry-specific ERP and business management software that helps manufacturers, distributors, building supply dealers, and office-technology businesses run and scale their operations. The company delivers cloud and AI-enabled SaaS platforms—including ERP, B2B eCommerce, CRM, business intelligence, and content/fulfillment tools—aimed at optimizing inventory, accounting, order management, service workflows, and analytics. ECI emphasizes configurable, vertical-focused solutions (e. g. , Ridder iQ, Horizon, Spruce, e-automate, EvolutionX, Cognytics) and enterprise-grade cloud services for small and mid-sized B2B customers worldwide.

📋 Description

• Proactively identify potential software license compliance opportunities across ECI’s Manufacturing customer base • Develop strategies and campaigns to uncover new compliance opportunities and expand the compliance pipeline • Review customer licensing, usage, contractual information, maintenance records, and other data to identify discrepancies or compliance concerns • Respond to compliance opportunities referred by Account Management, Sales, Customer Success, Professional Services, Finance, or other internal teams • Maintain a pipeline of active compliance opportunities and work toward monthly, quarterly, and annual performance expectations • Plan and conduct software license reviews and perform license reconciliations • Validate findings and prepare compliance assessments for internal review and customer presentation • Lead customer conversations regarding compliance findings and establish paths toward resolution • Communicate ECI licensing requirements and provide licensing education to customers • Partner with Account Management, Sales, Finance, Legal, and leadership on commercial resolutions • Develop and present proposals to bring customers into compliance while preserving customer relationships • Lead or support negotiations with customers, including senior and C-level stakeholders • Drive opportunities from identification and investigation through proposal, negotiation, contracting, and closure • Maintain opportunity information, next steps, close dates, values, and customer activity in Salesforce • Provide visibility into compliance pipeline, forecasts, risks, opportunities, and expected outcomes • Educate the sales organization on compliance indicators and potential opportunities • Participate in pipeline, forecast, and strategy discussions with Compliance and Account Management leadership • Improve compliance tools, reporting, workflows, and processes • Collaborate on automation and scalable opportunity identification • Develop repeatable best practices for researching, qualifying, engaging, and resolving compliance opportunities • Report on pipeline generation, conversion, bookings, customer trends, and recurring compliance themes

🎯 Requirements

• 3 or more years of relevant experience in software licensing, license compliance, software sales, account management, contract management, or a related discipline preferred • Strong understanding of software licensing concepts and ability to interpret Software License Agreements and contractual language • Demonstrated ability to identify commercial opportunities and move them from discovery through resolution • Strong analytical and research skills with exceptional attention to detail • Strong negotiation skills and comfort navigating complex customer conversations • Excellent written and verbal communication skills • Confidence engaging with senior and C-level customer stakeholders • Strong organizational skills with ability to manage multiple active opportunities and priorities simultaneously • Ability to work independently while collaborating effectively across multiple internal teams • Strong business judgment and ability to balance contractual requirements, customer relationships, and commercial outcomes • Experience using Salesforce or another CRM platform preferred • Experience within ERP, manufacturing software, SaaS, or enterprise software preferred

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