Technical Consultant – Integrations

🕒 April 8

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EdSights

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

📚 Education

☁️ SaaS

🤖 Artificial Intelligence

🔥 Funding within the last year

💰 $80M Private Equity Round - EdSights on 2025-09

Education • SaaS • Artificial Intelligence

<EdSights> EdSights is a student-success platform that amplifies the student voice to improve engagement, retention, and persistence at higher-education institutions. The company provides an AI-powered SMS engagement system, an AI chatbot for 24/7 student support, and real-time analytics including a Student Voice Score (SVS) benchmark to surface intervention opportunities and institutional insights. EdSights partners with universities to deliver conversational data, automated interventions, and integrations that reduce advisor workload while increasing student satisfaction and retention.

📋 Description

• Lead the end-to-end configuration of partner integrations by gathering requirements, coordinating with partner IT teams, and partnering closely with the EdSights Implementation Manager to align integration setup with onboarding timelines and partner launch plans. • Own the setup, support, and ongoing maintenance of SFTP-based data imports and exports, ensuring files are formatted correctly, delivered securely, and processed reliably. • Validate incoming partner data for accuracy, completeness, and formatting consistency, and troubleshoot integration failures or data quality issues. • Coordinate with Engineering/Product to configure and maintain export files, data structures, and delivery schedules for partner systems such as Starfish, Navigate, or Salesforce. • Project manage export setup processes, including hosting technical setup meetings, aligning on expectations and timelines, and confirming successful data delivery. • Work consultatively with Partner Success and partner institutions to design export workflows and data structures that align with institutional processes and support effective action in downstream systems. • Develop expertise in partner platforms and technology stacks to provide recommendations and share best practices on data mapping, field usage, and export structure. • Document integration configurations, file formats, schedules, and partner-specific requirements to maintain clear internal visibility and consistency. • Help establish and evolve integration best practices, documentation standards, and scalable processes as EdSights builds its integration function.

🎯 Requirements

• 3–5 years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role • Demonstrated hands-on experience configuring and troubleshooting SFTP-based integrations, data pipelines, and system-to-system data exchanges; working knowledge of SQL required • Experience working with structured data files (e.g., CSV or flat files), including analyzing, mapping, and troubleshooting data between systems • Strong communication skills and technical acumen, with the ability to translate technical concepts for non-technical stakeholders and collaborate effectively with partner IT teams • Strong project management and documentation skills, with the ability to manage multiple integration projects simultaneously and clearly capture requirements, configurations, and troubleshooting steps • Experience collaborating across cross-functional teams including Implementation, Product, Engineering, and Client Success • Self-starter and independent problem-solver who thrives in ambiguous environments, takes initiative, and is energized by the opportunity to build processes and capabilities from the ground up

🏖️ Benefits

• Unlimited PTO • Paid parental leave • Competitive compensation • New Apple hardware • 401k matching • Strong health and wellness benefits