Senior Enrollment Coach, EMS

Job not on LinkedIn

🔥 15 hours ago

🇺🇸 United States – Remote

💵 $24 - $28 / hour

⏰ Full Time

🟠 Senior

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Logo of Education Dynamics, Inc.

Education Dynamics, Inc.

11 - 50 employees

📚 Education

☁️ SaaS

Education • SaaS

Education Dynamics, Inc. is a technology company that builds software solutions for K–12 schools and districts, focused on reducing administrative burden and ensuring compliance so educators can concentrate on student success. Founded in 2002, EDI has worked with over 150 U. S. schools and in 2017 launched StudentTrac, a customizable SaaS Student Information System (SIS) to help manage classroom and administrative needs. The company is positioned as an education-focused software provider and has been recognized among promising education-technology solution providers.

📋 Description

• Manage all aspects of the student recruitment process for client institutions • Serve as the direct point of contact for prospective students regarding client programs, application processes, and enrollment information • Manage student engagement and provide retention services, including post-start support when applicable • Provide continuing registration support, course options and selection guidance, and manage total student enrollment portfolios when applicable • Manage a large database of prospective student inquiries and handle 100+ calls per day at times • Identify prospective students’ interests and highlight relevant program features • Provide detailed and accurate program information to support informed decisions • Manage assigned account recruitment pipelines, including interviewing prospective students and managing enrollment processes • Assist with collecting transcripts, resumes, letters of reference, and other documents • Collaborate with management and clients to create and execute enrollment processes and strategies • Interact directly with clients face-to-face, by phone, and by email • Update all interactions in a CRM • Manage paperwork and provide accurate updates to account leads and management • Maintain compliance in communications and student-interaction documentation • Follow up with enrolled students to ensure timely registration and accurate enrollment counts • Participate in training and development of EMS colleagues

🎯 Requirements

• Bachelor’s Degree is preferred, but not required • Senior Enrollment Coach: 5+ years in a consultative sales position • Deep understanding of the higher education field, including online higher education and graduate degrees • Experience in a consultative sales position requiring attention to detail and engagement with prospective students from diverse backgrounds • Understanding of the education services industry • Understanding of the consultative sales process with previous experience requiring in-depth product knowledge • Exceptional conversation skills • Ability to manage a large database of prospective student inquiries and handle 100+ calls per day at times • Ability to manage recruitment pipelines and enrollment processes • Ability to assist with collecting transcripts, resumes, and letters of reference • Ability to work independently and collaborate with management and clients • Ability to interact directly with clients face-to-face, by phone, and by email • CRM proficiency for documenting interactions • Extreme attention to detail and accurate paperwork management • Ability to maintain compliance when communicating program details and documenting student interactions • Ability to follow up with enrolled students regarding timely registration and enrollment counts • Ability to participate in colleague training and development • Ability to occasionally lift or move up to 30 pounds

🏖️ Benefits

• Medical, dental and vision coverage • 401K Plan • Remote work or flexible schedules • Unlimited Paid Time Off (PTO) • Training and growth opportunities • Tuition reimbursements for expenses incurred through accepted universities • Promotion opportunities

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