Employer Renewal Specialist – Seasonal

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Logo of eHealth, Inc.

eHealth, Inc.

1001 - 5000 employees

Founded 1997

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 Post-IPO Equity on 2021-01

Consulting • Healthcare • Logistics

eHealth, Inc. is a technology and services company that connects individuals with healthcare plans and services. The company provides a platform that helps consumers find, compare, and enroll in health insurance plans including Medicare, individual and family health insurance, small business health insurance, and ancillary plans. eHealth also offers advisory services to help guide customers through the complex process of choosing the right plan for their needs.

📋 Description

• Proactively manage group health insurance renewal processes, including client communication, renewal proposals, and renewal option presentations • Build and maintain relationships with business clients as the primary renewal contact • Conduct heavy outbound outreach using manual dials and an automated dialer system • Analyze group coverage needs and identify benefit gaps • Shop and renew coverage options and recommend additional product lines • Verify renewal applications and documents against client information and carrier requirements • Organize and maintain enrollment documents, supporting materials, and communication logs • Liaise with insurance carriers regarding forms, guidelines, and renewal submission requirements • Identify and close upselling opportunities for dental, vision, and supplemental health insurance • Manage and maintain an accurate group book of business and policy documentation • Demonstrate eHealth’s values in behaviors, practices, and decisions

🎯 Requirements

• Current active Health & Life Insurance license • At least 1 year of group health insurance experience • Strong understanding of group health insurance coverage, enrollment, policy servicing, and regulatory requirements • At least 1 year of B2B sales experience • Track record of meeting or exceeding sales goals • Experience building and maintaining long-term business client relationships • Ability to identify upselling opportunities, explain additional coverage value, and close ancillary sales • Experience managing group health insurance renewals, preparing proposals, and communicating renewal options • Proactive and resourceful approach to client questions, complaints, and escalations • Comfortable with problem solving

🏖️ Benefits

• Paid training • Ongoing support and resources • Medical benefits after 90 days of employment • Cell phone and internet reimbursement • Monthly commission-based incentive plan • Benefits designed to support employees’ personal and professional wellness

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