EIS Group
51 - 200 employees
Founded 1976
🔧 Hardware
🤝 B2B
Hardware • B2B
EIS Group is a supplier and maker of professional printing and finishing equipment, highlighting Epson PrecisionCore high-density printheads, laminators, and laminating films for production printing. The company emphasizes outstanding print quality, fast printing speeds, connectivity, and finished output (lamination), positioning itself toward production and business customers.
IT Support Specialist
Job not on LinkedIn
🔥 0 minutes ago
🤠Texas – Remote
đź’µ $45 - $55 / hour
⏰ Full Time
🟡 Mid-level
đźź Senior
đź’» IT Support
🦅 H1B Visa Sponsor
đź‘» Ghost score 0%
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EIS Group
51 - 200 employees
Founded 1976
🔧 Hardware
🤝 B2B
Hardware • B2B
EIS Group is a supplier and maker of professional printing and finishing equipment, highlighting Epson PrecisionCore high-density printheads, laminators, and laminating films for production printing. The company emphasizes outstanding print quality, fast printing speeds, connectivity, and finished output (lamination), positioning itself toward production and business customers.
đź“‹ Description
• Provide technical support by phone, email, and chat • Troubleshoot computer, software, internet, VPN, printer, and email issues • Set up and maintain computers, applications, and user accounts • Assist employees with password resets and system access • Track support requests and document issue resolutions • Escalate complex problems to the appropriate IT team
🎯 Requirements
• Previous experience in IT support or a similar role • Good knowledge of Windows, Microsoft 365, networking, and common business applications • Strong troubleshooting and problem-solving skills • Good communication and customer-service skills • Ability to work independently in a remote environment • Must be physically located in the United States • CompTIA A+, Network+, Microsoft, or similar certifications are a plus
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