Growth Community Manager – TikTok, Discord

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $90k - $110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👫 Community Manager

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Ejam Inc

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

Ejam Inc. is a performance-based online advertising and marketing leader that focuses on creating innovative, Earth-conscious brands that enhance everyday life. The company excels in marketing products through a data-driven, customer-obsessed approach, using proprietary technology to track data across all channels and creative storytelling to engage audiences. Ejam operates globally, leveraging a proprietary network of over 100 manufacturers and a large distribution center. They partner with top online marketplaces and retailers, striving to deliver excellent customer experiences and measurable results. Located in Newport Beach, the team at Ejam is dedicated to executing cutting-edge marketing strategies and developing new products every few days. They emphasize targeting and audience segmentation to enhance brand reach and optimize return on advertising spend (ROAS).

📋 Description

• Own the creator community end to end, including structure, tiering, incentives, calendar, and outcomes. • Design and evolve the creator tier system and advancement ladder. • Build, manage, and implement incentive and commission architecture, including bonuses, contests, gifting, sample seeding, and selective exclusivity; model economics before launch. • Help build and manage training to advance L1 creators to L3/L4. • Track creator cohorts and progression by level and GMV. • Own creator recruiting through sourcing, applications, vetting, and onboarding. • Own creator retention and optimize videos per creator per period. • Own weekly full-funnel reporting to identify growth constraints. • Manage the Creator Coach + Creative Strategist by setting priorities, reviewing output, maintaining cadence, and developing performance. • Ensure coaching and angle pipelines produce creator output, improvement, and conversion. • Run weekly community programming, monthly creator reviews, and quarterly planning against channel targets. • Report active creators, videos shipped, views, breakout rate, conversion, GMV, cost per video, and program ROI weekly to the Director of Marketplace. • Translate creator community insights into product, pricing, offer, and competitor strategy. • Collaborate with paid media, brand, and operations/supply chain teams. • Handle creator disputes, payment issues, off-brand or non-compliant content, and TikTok Shop policy questions. • Document repeatable playbooks for onboarding, tier promotion, and contests. • Build Discord structure, roles, permissions, bots, automations, tracking, attribution, and payment workflows. • Design the program to scale to ten times the creator count.

🎯 Requirements

• 3–5+ years in creator/influencer/affiliate program management, community management, or growth marketing at a fast-growing consumer brand — with real ownership of a number, not just execution. • Experience running or scaling a Discord community. • Strong commercial instincts; comfortable in a spreadsheet, able to model incentive structures and unit economics, and defend a program's ROI. • Hands-on understanding of TikTok and TikTok Shop, including affiliate operations, commissions, attribution, and GMV drivers. • Excellent written communication. • People management experience, or clear readiness for it. • Strong plus: Experience at a fast-growing TikTok Shop consumer brand. • Strong plus: CPG or food & beverage background. • Strong plus: Familiarity with creator/affiliate tooling and Discord automation. • Strong plus: Some creator or content experience of your own.

🏖️ Benefits

• Competitive base salary designed to reward high performance and impact • 401(k) plan with company matching • Comprehensive health benefits including medical, dental, and vision coverage • Stock option plan so you can share in the value you help build • Generous paid time off and company holidays • Real ownership and autonomy to drive measurable growth • Ongoing professional development opportunities as we scale