Case Management Care Coordinator – Workers Compensation

🔥 0 minutes ago

⛷️ Utah – Remote

⛷️ Utah – Remote

💵 $20 - $22 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

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• Just posted.
• Jobs at this company usually fill in 38 days.

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EK Health Services Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1998

💼 Consulting

🛡️ Insurance

🏥 Healthcare

Consulting • Insurance • Healthcare

EK Health Services Inc. is a comprehensive healthcare management company specializing in case management, medical bill management, and vocational services. They offer services such as discharge planning, utilization review, ergonomic evaluations, and Medicare set-aside services, ensuring excellence and efficiency in healthcare delivery. EK Health is committed to innovation and quality care, partnering with various organizations to enhance their offerings and support injured employees.

📋 Description

• Report to the CM Operations Manager • Work closely with Case Managers on reporting, care coordination phone calls, and administrative duties • Provide general customer support and support Case Manager and operations staff • Provide accurate information to callers and triage telephone calls for clinical consultation and Case Managers • Enter new claims data into the claims management system and maintain data integrity through scanning, uploading, indexing, and data entry • Verify and update service provider, adjuster, and attorney information in the Ahshay database • Triage new Case Management referrals using predetermined client criteria without medical assessment • Transition applicable referrals to full Telephonic Case Management and assign designated Case Managers • Generate and distribute letters and reports in Ahshay according to client guidelines and EK workflow • Support clinical staff with appointment and diagnostic test scheduling, medical records requests, faxing, mailing/emailing identified education materials, DME delivery scheduling, and claims adjudication • Provide translation assistance to Case Managers as needed • Interact professionally with Case Managers, Adjusters, Employers, Physicians, and other medical professionals • Perform other duties as assigned

🎯 Requirements

• AS/AA degree or two (2) years of college preferred • Experience in a medical office environment preferred • Medical terminology strongly preferred • Previous customer service experience in fast paced environment preferred • Professional demeanor with excellent written and oral communication skills • Strong organization skills • Able to communicate with customers at all levels • Must be computer literate with a high comfort level with computers and computer programs (i.e. MS Word, MS Excel, Email, and Internet) • Basic clerical and administrative skills • Must be accurate and efficient • Must be punctual and dependable • Able to maintain focus and positive attitude in a fast-paced environment • Able to work independently with minimal supervision in a team-oriented environment • Able to meet deadlines in a high pressure, time sensitive environment • Able to multi-task • Able to understand and carry out written and oral instructions • Able to lift up to 25 lbs. • Candidate must be able to sit the majority of an 8-hour day except for lunch and break times • Candidate must be able to keyboard the majority of an 8-hour day except for lunch and break times • Candidate must have manual dexterity • Candidate must be able to speak on the telephone intermittently throughout the day • Candidate must be able to read and write English fluently • Candidate must be able to provide and confirm a safe home office environment • Home office must be HIPAA compliant

🏖️ Benefits

• Medical, Dental and Vision Insurance • 401K • Paid Time Off • Paid Holidays • Equipment provided • Monthly internet stipend

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