Senior Field Application Scientist

🔥 14 hours ago

🇺🇸 United States – Remote

💵 $102k - $125k / year

⏰ Full Time

🟠 Senior

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Element Biosciences

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2016

🧬 Biotechnology

🔬 Science

Biotechnology • Science

Element Biosciences is a company focused on providing high-quality sequencing and cytoprofiling solutions. They offer a range of products including instruments, reagents, kits, and software designed to enhance scientific research. The company's flagship product, the AVITI System, integrates state-of-the-art sequencing and cyto profiling into a single platform, delivering industry-leading accuracy at low costs. Element Biosciences is dedicated to empowering the scientific community with flexible and efficient tools to advance genomic research. They emphasize innovation and pricing accessibility, aiming to enable more scientists to take control of their research projects.

📋 Description

• Support the growing customer base in the Pacific Northwest region • Travel frequently to customer sites and provide technical customer support • Troubleshoot issues involving technical skills, biochemistry/assay design, experimental design, software, and instruments • Support commercial teams and customers with technical applications and product training • Provide strategic and competitive feedback to marketing and product development teams • Lead or manage beta tests at customer sites • Collaborate with key decision-makers and senior managers on significant and unique issues • Assist sales and marketing with pre- and post-sales strategic activities • Deliver customer training and workshops in person and remotely • Use service CRM software to identify and document customer opportunities • Collaborate with internal partners to resolve customer issues and improve processes • Report to the Director, Global Field Applications

🎯 Requirements

• Bachelor's degree with 6+ years, Master's degree with 4+ years or PhD with 2+ years in NGS library construction (a combination of experience and education may be considered) • Experience with NGS sequencing instruments and sequencing run setup along with NGS sample and library prep workflows is preferred • Experience with cell biology, microscopy, and multiomics is preferred • Strong problem-solving ability • Excellent communication and relationship-building skills • Ability to work collaboratively and adapt within multidisciplinary teams • Skilled in nucleic acids and protein analytical methods • Ability to generate high-quality and reproducible wet-lab data from established protocols • Comfort navigating technical project discussions • Ability to work independently and as a team player • Demonstrated account management skills • Must be physically located in the Pacific Northwest territory • Willingness to travel frequently to customer sites • Flexibility to support customers during non-regular business hours • Ability to frequently move boxes weighing up to 20 pounds

🏖️ Benefits

• Stock options • Sales commission • No cost health insurance plans • 401k with company match • Flexible paid time off

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