Manager, Commercial Planning & Analytics

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Element Critical

WebsiteLinkedInAll Job Openings

51 - 200 employees

💰 $6M Venture Round on 2016-07

Element Critical owns and operates data centers in Northern Virginia, Silicon Valley, Chicago, Houston, and Austin. Our Tier III, hybrid IT-ready facilities are network-rich and concurrently maintainable. Element Critical cares as much about the people we serve as the servers we house. Our local teams offer robust colocation with highly customizable deployment space in a variety of deployment sizes and densities. We offer a data center experience that brings solutions engineering and customer service out of the shadows and into the spotlight.

📋 Description

• Own and maintain capacity reporting across all Element Critical data center sites, providing real-time visibility into power, space, and connectivity availability to support sales pipeline management and operational planning • Design, build, and maintain commercial dashboards and reporting tools that deliver actionable insights into product profitability, deal economics, and portfolio performance for senior leadership and the commercial team • Develop and manage customer inventory and capacity tracking processes within NetSuite, ensuring data integrity and forecast accuracy to support contractual compliance, renewal planning, and scalable portfolio growth • Establish and enforce data governance standards, KPIs, and reporting cadences that ensure consistency and reliability across commercial analytics, building organizational confidence in data-driven decision-making • Serve as a strategic partner to cross-functional stakeholders in Sales, Finance, and Operations, driving the development of scalable workflows, tools, and systems that support commercial growth and market expansion

🎯 Requirements

• Bachelor’s degree in Business Administration, Finance, Data Analytics, or a related field; equivalent professional experience considered • 5+ years of experience in commercial operations, capacity planning, or a closely related analytics function; data center, colocation, or technology infrastructure experience strongly preferred • Advanced proficiency in Microsoft Excel (pivot tables, complex modeling, capacity reporting) and PowerPoint; ability to distill complex data into clear, executive-ready presentations • Experience with NetSuite or comparable ERP/CRM platforms; familiarity with BI tools (Power BI, Tableau, or similar) and Visio is a plus • Demonstrated ability to manage multiple concurrent initiatives with strong organizational discipline, attention to detail, and the ability to meet deadlines in a fast-paced environment • Strong analytical and critical thinking skills with a proactive, solutions-oriented approach; comfortable working with ambiguous data sets and translating findings into clear business recommendations.

🏖️ Benefits

• PPO and HDHP Healthcare Plans • FSA and HSA with above market Employer HSA Match • Dental and Vision Insurance • Employer Paid Disability and Life Insurance • Additional Group Insurances • Paid Vacation, Sick, and Personal Leave • 10 Company Paid Holidays • Paid Parental Leave • 401k with up to 4% Employer Match • Personal Development and Learning Opportunities • Employee Referral Program