Account Manager Lead – Corporate

🔥 12 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

💰 Account Manager

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ElevenLabs

WebsiteLinkedInAll Job Openings

1 - 10 employees

🤖 Artificial Intelligence

📱 Media

💰 $19M Series A on 2023-06

Artificial Intelligence • Media

ElevenLabs is a research lab dedicated to exploring new frontiers in voice generation. Their mission focuses on making content universally accessible in any language and voice. Through innovative research and deployment of novel methods in voice AI, ElevenLabs aims to enhance the enjoyment of content for diverse audiences and viewers.

📋 Description

• Lead, coach, and develop the Corporate Account Management team • Own team quota performance, retention, expansion, and cross-sell goals across a high-volume book of business • Drive revenue outcomes and establish rigorous ownership of expansions and cross-sells • Design and implement scalable playbooks for renewals, expansion, and adoption across hundreds of accounts • Embed AI agents and automation into Account Management workflows • Champion AI fluency and adoption of AI-powered approaches across the team • Set strategic direction for Corporate segment structure and staffing • Partner with RevOps, Comp/Finance, and CX leadership • Represent the customer voice in leadership discussions and influence roadmap, tooling, and revenue strategy

🎯 Requirements

• 5+ years of experience in Account Management, Sales, Customer Success, or post-sales roles within SaaS • Meaningful exposure to high-volume, transactional, or corporate-segment books of business • Proven track record of owning and exceeding revenue targets, including renewals, expansion, NRR/GRR, and cross-sell • 2+ years of direct people leadership experience managing AMs/CSMs, driving team quota, and developing talent through coaching and enablement • Deep AI fluency, including daily use of AI tools and understanding of AI agents and automation • Strong player-coach mindset • Expertise in post-sales methodologies and best practices, including success planning, adoption frameworks, and ROI storytelling • Strategic operational thinking involving segmentation, playbook design, and scalable processes • Strong analytical and operational skills, including performance trend analysis, workflow optimization, and forecasting • Ability to operate between GMT-4 and GMT-7 timezones • Hands-on experience with ElevenLabs, Salesforce, Gong, Lemlist, or Sigma is a bonus

🏖️ Benefits

• Annual discretionary professional development stipend • Annual discretionary stipend for meeting colleagues • Annual company offsite • Monthly co-working stipend • Remote-first work arrangement • Opportunity for growth and impact in a dynamic AI company