Director – Product Management

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $163.5k - $297k / year

⏰ Full Time

🔴 Lead

✅ Product Manager

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Eli Lilly and Company

WebsiteLinkedInAll Job Openings

10,000+ employees

💊 Pharmaceuticals

🏥 Healthcare

🧬 Biotechnology

💰 $6.5M Post-IPO Debt - Eli Lilly on 2024-02

Pharmaceuticals • Healthcare • Biotechnology

Eli Lilly and Company is a global pharmaceutical company that researches, develops, manufactures, and distributes prescription medicines and provides patient support services. The company focuses on life-changing medicines across conditions such as diabetes, cancer, Alzheimer’s disease, autoimmune disorders, dermatology, migraine, obesity, and sleep apnea; it runs clinical trials, offers LillyDirect pharmacy services, and emphasizes manufacturing quality, medication safety, and research into genetic medicines. Eli Lilly also provides patient resources, condition education, and access programs to help people find care and participate in trials.

📋 Description

• Define and implement the EMEA product strategy, roadmap, timeline, and requirements • Align product initiatives with consumer satisfaction goals, business outcomes, CSAT/NPS impact, and portfolio delivery • Represent the product team and incorporate insights into future strategy • Define how LillyDirect adapts to markets where private prescribing and online pharmacy models operate alongside a national health service • Foster a collaborative, team-first product culture • Partner with business and operations collaborators, engineering, design, and third-party vendors • Translate consumer operations goals into product vision and actionable strategy • Collaborate with design and engineering on scalable, consumer-centered solutions • Evaluate online pharmacy, telehealth, and health-system partner technologies and solutions • Champion consumer feedback, CSAT trends, and qualitative research in product priorities • Understand end-to-end consumer journeys across desktop, mobile web, app, chat, email, and phone • Advocate for UX quality and accessibility and reduce consumer friction using data-driven insights • Partner with engineering leadership on architectural trade-offs and establish technical standards • Ensure scalable, modular solutions that support product expansion • Apply knowledge of health-data privacy requirements, open banking, and national health app ecosystems • Build relationships with stakeholders and serve as an internal subject matter expert on consumer product best practices • Represent LillyDirect's consumer product vision in industry forums and contribute to customer-experience thought leadership

🎯 Requirements

• Bachelor's degree • 10+ years of product management experience • Demonstrated experience leading and managing consumer product portfolios at a high-growth e-commerce or direct-to-consumer company • Extensive experience partnering and working with engineering teams • Experience evaluating third-party solutions and engaging with external vendors • Authorized to work in the United States on a full-time basis • 5+ years of product management experience shipping products within EMEA markets • Proven track record of driving measurable impact in an e-commerce setting • Experience launching or operating digital health products in EMEA, ideally within a publicly funded, multi-payer healthcare system • Working knowledge of national-level medicines regulation, health technology assessment, and pharma industry codes of practice • Familiarity with regional health bodies, primary care, and prescribing and referral pathways within a national health service • Experience with nationally regulated online pharmacy and private prescribing models • Deep understanding of user experience principles and human-centered design • Background managing web and mobile app consumer experiences • Exceptional leadership and critical thinking skills with strong business acumen and consumer empathy • No work authorization or visa sponsorship provided

🏖️ Benefits

• Company bonus depending in part on company and individual performance • Company-sponsored 401(k) • Pension • Vacation benefits • Medical, dental, vision, and prescription drug benefits • Healthcare and/or dependent day care flexible spending accounts • Life insurance and death benefits • Time off and leave of absence benefits • Well-being benefits, including employee assistance program, fitness benefits, and employee clubs and activities • Remote-eligible work arrangement • Occasional travel to company hubs for team planning and key moments