Revenue Operations Proposal Specialist

🔥 3 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💹 Revenue Operations

👻 Ghost score 10%

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EmpiRx Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2014

🏥 Healthcare

💊 Pharmaceuticals

⚕️ Healthcare Insurance

Healthcare • Pharmaceuticals • Healthcare Insurance

EmpiRx Health is a clinically-driven, pharmacist-led pharmacy benefits management (PBM) company that focuses on medication optimization and value-based pharmacy care. The company centers pharmacists in its operating model, leveraging AI-powered analytics and population health tools to make evidence-based medication recommendations, improve patient outcomes, and reduce total drug spending for plan sponsors. EmpiRx offers a technology-enabled PBM platform and services to employers, health plans, and pharmacies, emphasizing customer-first service, guaranteed clinical savings, and preservation of community pharmacies.

📋 Description

• Manage assigned RFPs, RFIs, follow-up questionnaires, BAFOs, and related proposal projects from intake through final submission • Develop project timelines, schedules, assignments, and review deadlines • Coordinate response teams and cross-functional stakeholders to ensure accurate and timely deliverables • Develop tailored proposal content aligned with prospect requirements, sales strategy, and EmpiRx Health’s value proposition • Review minimum requirements and identify business, contractual, security, operational, and content risks for escalation • Participate in or facilitate Strategy to Win and proposal strategy discussions • Write, edit, and tailor proposal responses, including independently completing non-complex RFPs and questionnaires • Conduct quality reviews for completeness, consistency, accuracy, grammar, formatting, and compliance • Produce and organize final electronic or hard-copy proposal deliverables • Serve as operational backup to the Sr Manager Proposal Operations • Support the Proposals Inbox, including logging requests, coordinating assignments, tracking tasks, and monitoring deliverables • Monitor proposal pipeline activity in Salesforce and maintain accurate opportunity, milestone, and deliverable information • Track proposal activity, win/loss results, feedback, workload, and team metrics • Maintain proposal files, templates, attachments, supporting documentation, and reusable assets • Maintain Salesforce data quality and build or maintain reports and dashboards • Analyze proposal and go-to-market performance trends and respond to reporting and data requests • Maintain sales and proposal policies, procedures, and documentation • Provide finalist support, including coordinating content, presentations, supporting materials, and follow-up requests • Equip Sales with current proposal content, templates, resources, processes, and tools • Support standardization and continuous improvement of proposal workflows, templates, content libraries, and review procedures • Use Responsive/RFPIO or comparable proposal automation software, Salesforce, Power BI, Microsoft Excel, and other Revenue Operations systems • Collaborate with Sales, Marketing, Finance, Legal, Clinical, Underwriting, Client Services, and Commercial teams • Document processes, participate in operational cadences and governance activities, and contribute to Revenue Operations technology improvements • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree in business, communications, marketing, healthcare administration, or a related field preferred; an equivalent combination of education and relevant professional experience may be considered • 4+ years of experience in proposal management, RFP development, Revenue Operations, Sales Operations, business development, or a related field • 2+ years of experience independently managing complex RFP or RFI projects from intake through submission • Experience in PBM, pharmacy benefits, healthcare, managed care, health insurance, or another complex regulated industry strongly preferred • Experience coordinating multiple concurrent projects with firm internal and external deadlines • Experience working cross-functionally with Sales, Underwriting, Clinical, Legal/Compliance, IT/Security, Client Services, Finance, or other subject matter experts preferred • Exceptional writing, editing, proofreading, document-production, and quality-control skills • Strong project management, organizational, prioritization, and stakeholder coordination skills • Ability to independently manage proposals, identify and escalate risks, and provide operational coverage with limited supervision • Ability to translate complex PBM, clinical, financial, operational, and technical information into clear, persuasive proposal responses • Advanced proficiency with Microsoft Word • Working proficiency with Microsoft Excel and PowerPoint • Strong judgment, discretion, attention to detail, written and verbal communication skills, and ability to work effectively in a fast-paced environment • Experience with Salesforce CRM strongly preferred, including building or maintaining Salesforce reports and dashboards • Experience with Responsive/RFPIO, Loopio, Qvidian, or a comparable proposal automation and content management platform strongly preferred • Experience with Power BI and Revenue Operations systems or integrations • Working knowledge of pharmacy networks, formulary management, specialty pharmacy, clinical programs, utilization management, pricing or underwriting concepts, and PBM operations

🏖️ Benefits

• Paid Time Off • 401(k) program • Health Insurance including Dental & Vision coverage • Student Loan Reimbursement • Health Savings Account • Employee Assistance Program • Remote work arrangement • Equal Opportunity Employer commitment and inclusive workplace

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