Implementation Manager – Stock Plan Services

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🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $96.1k - $135.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Empower

WebsiteLinkedInAll Job Openings

10,000+ employees

💸 Finance

💳 Fintech

👥 B2C

Finance • Fintech • B2C

Empower is a leading provider of financial services focused on helping individuals and organizations achieve financial freedom through retirement planning and investment management. Serving over 19 million Americans, Empower offers a comprehensive suite of finance-related services, including smart planning and investment advice, and tools like the Empower Personal Dashboard™ for a complete financial view. The company is renowned as a top retirement plan provider and works closely with personal investors, workplace plan savers, plan sponsors, and financial professionals. Empower is also recognized for initiatives in Diversity, Equity, Inclusion, and has a social commitment that bolsters community impact.

📋 Description

• Work with Head of Stock Plan Services to develop policies and procedures for product implementation and support • Develop and maintain client implementation project timelines and workplans • Provide oversight, task assignment, and prioritization to Implementation team members • Build and deliver new client communications for the implementation and go-live processes • Lead new client implementation meetings • Oversee checklists and documentation for new client implementation processes • Transition new clients from implementation to support • Communicate new client onboarding to EASY Plan Setup team at Empower for new client onboarding and EASY-SPS SSO setup • Lead coordination and communication with third-party brokers and third-party administrators for shared client implementation and go-lives • Conduct implementation surveys

🎯 Requirements

• Bachelor's degree or equivalent experience • 5 - 8 years of experience leading client onboarding or implementation projects in a professional services or financial services environment • Strong project management and organizational skills with ability to manage multiple concurrent implementations • Excellent written and verbal communication skills, including client-facing presentations • Demonstrated ability to lead cross-functional teams and delegate tasks effectively • Ability to develop and document policies, procedures, and workflows • Proficiency with project management and collaboration tools • Strong problem-solving and relationship management skills • Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.

🏖️ Benefits

• Medical, dental, vision and life insurance • Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup • Tuition reimbursement up to $5,250/year • Business-casual environment that includes the option to wear jeans • Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year • Paid volunteer time — 16 hours per calendar year • Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA) • Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.