Lead Consultant, CDH Implementation

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $105.7k - $149.3k / year

⏰ Full Time

🟠 Senior

💼 Consultant

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Logo of Empower

Empower

10,000+ employees

💸 Finance

💳 Fintech

👥 B2C

Finance • Fintech • B2C

Empower is a leading provider of financial services focused on helping individuals and organizations achieve financial freedom through retirement planning and investment management. Serving over 19 million Americans, Empower offers a comprehensive suite of finance-related services, including smart planning and investment advice, and tools like the Empower Personal Dashboard™ for a complete financial view. The company is renowned as a top retirement plan provider and works closely with personal investors, workplace plan savers, plan sponsors, and financial professionals. Empower is also recognized for initiatives in Diversity, Equity, Inclusion, and has a social commitment that bolsters community impact.

📋 Description

• Lead complex, high-profile Consumer-Directed Health implementations for large and strategically important employer clients • Maintain accountability for implementation strategy, client outcomes, risks, key decisions, and successful delivery • Advise clients, consultants, brokers, and business partners on CDH plan design, implementation requirements, operational considerations, and solution capabilities • Translate client requirements and benefit plan designs into strategies covering system configuration, eligibility, contributions, funding, data integration, testing, and administration • Lead CDH implementation across multi-product Workplace Solutions engagements • Identify dependencies, coordinate cross-functional workstreams, and influence stakeholder decisions • Manage implementation risks, complex design challenges, and nonstandard client requirements • Lead implementation readiness, user acceptance testing, launch, post-implementation stabilization, and transition to ongoing client service operations • Serve as an organizational subject-matter expert on CDH implementation strategy, best practices, and operational readiness • Guide and educate implementation, operations, product, sales, and relationship-management teams • Recommend improvements to implementation processes, tools, standards, and methodologies

🎯 Requirements

• Bachelor's degree in a related field or equivalent professional experience • Six or more years of experience in Consumer-Directed Health (CDH), employee benefits, client implementation, benefits administration, financial services, healthcare benefits, or a related field • Demonstrated experience implementing Consumer-Directed Health solutions, including HSAs, FSAs, HRAs, commuter benefits, lifestyle accounts, or comparable employer-sponsored benefit programs • Experience leading complex, multi-workstream implementations for large or sophisticated employer clients • Strong knowledge of CDH plan design, eligibility, contributions, funding, benefits administration, data integrations, and operational requirements • Ability to translate complex client requirements into implementation strategies and coordinate technical and operational stakeholders • Experience consulting on complex or nonstandard implementation requirements, managing risks, resolving issues, and influencing decisions across multiple stakeholders • Strong client-facing communication, facilitation, stakeholder management, and relationship-management skills • Ability to communicate complex CDH concepts to technical and nontechnical audiences • Experience serving as a subject-matter expert, developing implementation best practices, and guiding cross-functional teams • Applicants must be authorized to work for any employer in the U.S.; employment visa sponsorship, including CPT/OPT, is unavailable • Reliable high-speed internet with a wired connection and an adequately equipped home workspace

🏖️ Benefits

• Medical, dental, vision and life insurance • 401(k) plan with generous company matching contributions (up to 6%) • Financial advisory services • Potential company discretionary retirement contribution • Broad investment lineup • Tuition reimbursement up to $5,250/year • Business-casual environment with the option to wear jeans • Generous paid time off upon hire • Ten paid company holidays and three floating holidays each calendar year • Paid volunteer time — 16 hours per calendar year • Paid parental leave • Paid short- and long-term disability • Family and Medical Leave (FMLA) • Business Resource Groups (BRGs) • Flexible work environment • Reliable high-speed internet with a wired connection and home workspace support • Necessary computer equipment provided

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