Participant Engagement Strategist

Job not on LinkedIn

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $72.2k - $102k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Empower

WebsiteLinkedInAll Job Openings

10,000+ employees

💸 Finance

💳 Fintech

👥 B2C

Finance • Fintech • B2C

Empower is a leading provider of financial services focused on helping individuals and organizations achieve financial freedom through retirement planning and investment management. Serving over 19 million Americans, Empower offers a comprehensive suite of finance-related services, including smart planning and investment advice, and tools like the Empower Personal Dashboard™ for a complete financial view. The company is renowned as a top retirement plan provider and works closely with personal investors, workplace plan savers, plan sponsors, and financial professionals. Empower is also recognized for initiatives in Diversity, Equity, Inclusion, and has a social commitment that bolsters community impact.

📋 Description

• Lead and manage participant communications and engagement strategies for Large, Mega, and Not-for-Profit clients • Manage ad-hoc initiatives including Merger & Acquisition transitions, plan design rollouts, and annual enrollment campaigns • Develop and implement virtual-first, data-driven engagement approaches • Influence participant behavior and drive measurable outcomes • Serve as a trusted client consultant by presenting strategies, gaining consensus, and providing regular updates in person, virtually, and by phone • Partner with Relationship Management, Communications, Education, Marketing, Product, clients, advisors, and intermediaries • Define campaign scope, logistics, and success metrics • Oversee project workflow including planning, creative briefing, approvals, budget tracking, and metrics reporting • Create and tailor engagement materials using templates and custom assets • Align materials with client brand, plan design, and participant needs • Make client recommendations aligned with the appropriate service model and participant wellness goals • Improve return on investment • Mentor less tenured team members • Contribute to department strategy and innovation • Manage a book of clients or projects • Travel up to 20% as needed

🎯 Requirements

• Bachelor’s degree in marketing, business, journalism, communications, finance, education, or related field • Minimum of 5–7 years of experience in the retirement services industry • Strong knowledge of defined contribution, defined benefit, and non-qualified plans • At least 5 years of experience in participant engagement, education, or communications • Experience with multi-channel strategy development and campaign delivery • Client management experience in corporate benefits, education, or marketing • Ability to build relationships and drive consensus at all levels • Strong written and verbal communication skills • Ability to explain complex financial concepts clearly and engagingly • Advanced project management skills • Ability to manage multiple deliverables under tight timelines • High competency in Microsoft Office Suite • Familiarity with Workfront, Salesforce, and digital engagement platforms • Familiarity with Generative AI tools for synthesizing information and creating communications • Understanding of budget management and reporting • Ability to align campaign recommendations to client goals • Adaptability to a fast-paced environment with seasonal volume fluctuations • Strong interpersonal, negotiation, and conflict resolution skills • Must be authorized to work for any employer in the U.S.; employment visa sponsorship unavailable, including CPT/OPT • Ability to travel by air, automobile, train, and other transportation means • Reliable high-speed internet with a wired connection and suitable home workspace for remote work

🏖️ Benefits

• Medical, dental, vision and life insurance • 401(k) plan with generous company matching contributions (up to 6%) • Financial advisory services • Potential company discretionary contribution • Broad investment lineup • Tuition reimbursement up to $5,250/year • Business-casual environment with the option to wear jeans • Generous paid time off upon hire • Ten paid company holidays and three floating holidays each calendar year • Paid volunteer time — 16 hours per calendar year • Paid parental leave • Paid short- and long-term disability • Family and Medical Leave (FMLA) • Business Resource Groups (BRGs) • Flexible work environment • Other necessary computer equipment provided for remote and hybrid positions