
10,000+ employees
💸 Finance
💳 Fintech
👥 B2C
Finance • Fintech • B2C
Empower is a leading provider of financial services focused on helping individuals and organizations achieve financial freedom through retirement planning and investment management. Serving over 19 million Americans, Empower offers a comprehensive suite of finance-related services, including smart planning and investment advice, and tools like the Empower Personal Dashboard™ for a complete financial view. The company is renowned as a top retirement plan provider and works closely with personal investors, workplace plan savers, plan sponsors, and financial professionals. Empower is also recognized for initiatives in Diversity, Equity, Inclusion, and has a social commitment that bolsters community impact.
🕒 May 14
🇺🇸 United States – Remote
💵 $60k - $78k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
🧐 Strategy
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
👻 Ghost score 55%
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10,000+ employees
💸 Finance
💳 Fintech
👥 B2C
Finance • Fintech • B2C
Empower is a leading provider of financial services focused on helping individuals and organizations achieve financial freedom through retirement planning and investment management. Serving over 19 million Americans, Empower offers a comprehensive suite of finance-related services, including smart planning and investment advice, and tools like the Empower Personal Dashboard™ for a complete financial view. The company is renowned as a top retirement plan provider and works closely with personal investors, workplace plan savers, plan sponsors, and financial professionals. Empower is also recognized for initiatives in Diversity, Equity, Inclusion, and has a social commitment that bolsters community impact.
• Engage participants through consultative advice and financial wellness conversations • Understand participant needs and goals and deliver actionable retirement guidance • Provide retirement planning support across managed accounts, savings strategies, investment allocations, and retirement income objectives • Manage high-volume inbound queues, scheduled appointments, and outbound campaign outreach • Meet service level and customer experience expectations • Identify, execute, document, and follow up on opportunities to deepen relationships, retain assets, increase assets under management, and connect participants with partner teams • Meet monthly performance expectations • Contribute to positive participant and business outcomes through accountability, coaching, and ongoing development • Work Monday–Friday according to the applicable time-zone schedule
• 2+ years of experience in financial services, retirement planning, or advisory environments • FINRA Series 7 and 66 (or 63 and 65) required within corporate-established timelines • FINRA fingerprinting required • Openness to coaching and feedback • Self-motivated, demonstrated work ethic, and ability to collaborate effectively in a remote team environment • Positive attitude, ability to build rapport with clients, and excellent communication and planning skills • High-performance, results-oriented mindset with accountability for participant retention, growth in assets under management, and positive business outcomes • Bachelor’s degree or equivalent work experience • Experience with managed account solutions and providing fiduciary advice • Proven ability to meet performance targets in a metric-driven environment • Previous experience in inbound and outbound phone roles • CFP or CRPC designation preferred • Proficiency in or ability to quickly learn Microsoft Office, Salesforce, and proprietary and recordkeeping systems • Must be authorized to work for any employer in the U.S.; employment visa sponsorship unavailable • Reliable high-speed internet with a wired connection and suitable home workspace required
• Medical, dental, vision and life insurance • 401(k) plan with generous company matching contributions (up to 6%) • Financial advisory services • Potential company discretionary contribution • Broad investment lineup • Tuition reimbursement up to $5,250/year • Business-casual environment including the option to wear jeans • Paid time off program • Ten paid company holidays and three floating holidays each calendar year • Paid volunteer time — 16 hours per calendar year • Paid parental leave • Paid short- and long-term disability • Family and Medical Leave (FMLA) • Business Resource Groups (BRGs) • Flexible work environment • Remote work • Necessary computer equipment provided • Opportunity to participate in a bonus program or sales incentives, depending on position
Apply Now🕒 May 1
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