Business Analyst

🔥 6 minutes ago

⚔️ Virginia – Remote

infoinfo

💵 $60k - $80k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

Where this job comes from

Posted on Empower's careers page, not through a job board

First seen by Remote Rocketship 6 minutes ago

Logo of Empower

Empower

11 - 50 employees

Founded 2019

🚗 Transport

🏪 Marketplace

💰 $358k Early Stage VC on 2022-10

Transport • Marketplace

Empower is a decentralized rideshare platform that lets drivers set their own rates and receive 100% of the fare (Empower takes zero commission). The service offers driver and rider mobile apps, enables riders to request favorite or same-gender drivers for safety, and advertises lower average rider costs (about 20% less than competitors). Empower emphasizes driver-focused features (local customer support, business tools, subscription-based model) and reports metrics such as 35M+ rides, 1M+ riders, and $600M+ driver earnings. The company positions itself as returning transportation decisions to drivers and riders rather than providing transportation directly.

📋 Description

• Report to and work closely with the central operations team lead • Identify and implement data-driven, scalable strategies to grow the business • Develop and use analytical tools to improve customer acquisition, retention, engagement, and platform usage • Assist with managing dynamic and growing marketplaces using custom dashboards • Serve in project management and operator roles for short- and long-term operations, communications, and marketing initiatives • Manage and improve automated drip campaigns, including deployment and analysis of open rates and effectiveness • Draft copy and implement email, text, and digital communication and marketing campaigns • Run and expand vehicle-exterior advertising and in-vehicle marketing efforts • Help create content for unpaid, organic social media campaigns • Help manage paid media campaigns to maximize RO

🎯 Requirements

• Bachelor’s or other 4-year degree with high academic achievement • 0–2 years of post-college professional experience • Experience in data analytics • Proficiency with Excel/Google Sheets required • Experience with SQL/R/Python is a plus • Innate understanding of ROI • Ambitious and dependable • Unable to sponsor visas for this position

🏖️ Benefits

• Equity • Performance-based bonus • Competitive benefits • Exposure to C-Suite and other senior team members across all departments • Opportunity to be part of a team improving the lives of gig workers

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