Implementation Manager

Job not on LinkedIn

🔥 0 minutes ago

🌵 Arizona, Florida, +11 more states – Remote

🌵 Arizona – Remote 🐊 Florida – Remote 🌾 Nebraska – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🦀 Maryland – Remote 🚗 Michigan – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote 🧀 Wisconsin – Remote

💵 $85k - $90k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

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Energage

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2007

☁️ SaaS

👥 HR Tech

💼 Consulting

💰 $15M Venture Round on 2017-10

SaaS • HR Tech • Consulting

Energage is a company specializing in empowering workplaces to enhance their culture and brand as employers of choice. They offer a unified SaaS platform that aids organizations in recruitment, retention, and competitive positioning through effective employee engagement. Energage provides tools for measuring workplace culture, gathering employee feedback, and translating insights into actionable intelligence. Their services include employer branding, consulting, and catalytic coaching aimed at unlocking workforce potential and achieving bottom-line results. With a focus on recognizing and promoting Top Workplaces, Energage helps companies attract top talent and improve employee satisfaction and retention.

📋 Description

• Manage multiple client implementations from kickoff through go-live • Develop and maintain project plans, timelines, milestones, and action items • Establish project expectations, communication cadence, and responsibilities • Lead kickoff and recurring client meetings • Identify and proactively manage risks, blockers, dependencies, and scope • Coordinate with Product, Customer Success, Sales, and technical resources • Maintain accurate project documentation and keep implementations on schedule and within scope • Lead discovery to understand client requirements, business processes, and desired outcomes • Translate requirements into Engagedly configurations and workflows • Configure platform functionality across Goals, Performance Management, Feedback, Learning, Surveys, Talent Mobility, and Analytics • Configure organizational structures, workflows, permissions, forms, and cycles • Partner with technical teams on integrations, data requirements, SSO, APIs, and other dependencies • Serve as the primary implementation contact for assigned clients • Build relationships with HR, People, IT, and other stakeholders • Facilitate solution workshops and provide implementation guidance and best practices • Communicate project status, decisions, risks, and next steps • Coordinate testing, issue resolution, and configuration validation • Lead administrator, manager, and/or end-user training • Ensure clients are prepared for launch, including configuration, data, testing, training, and change management • Coordinate go-live activities and transition clients to the appropriate post-implementation team • Identify opportunities to improve implementation processes and client experience • Share client feedback and recurring requirements with Product and internal teams • Contribute to implementation standards, methodologies, and best practices

🎯 Requirements

• 3–5 years of experience in software implementation, project management, client services, consulting, SaaS operations, or a related field • Experience managing client-facing software implementations from kickoff through go-live • Experience with HR technology, talent management, employee experience, or related SaaS solutions preferred • Demonstrated ability to manage multiple projects and stakeholders • Experience with requirements gathering, configuration, testing, and/or training • Proficiency with Microsoft Excel and common business productivity tools • Experience with CRM or project management tools such as HubSpot, Jira, Asana, or similar platforms preferred • Bachelor’s degree or equivalent professional experience preferred • Must reside in one of the listed eligible states; New York City residents are excluded

🏖️ Benefits

• PTO policy includes company holidays, sick time, vacation time, and floating holidays • Remote work • Company pays a portion of individual health care premium • Option to participate in a company-sponsored 401(k) • Training and education • Professional development; all employees have access to a third party professional coach • Tuition reimbursement program • Opportunity to work for a purpose-driven organization using business as a force for good • Bonus eligible