Associate IT Pre-Sales Technical Specialist

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🕒 March 18

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Logo of Engio

Engio

11 - 50 employees

Founded 2023

👥 HR Tech

🎯 Recruiter

HR Tech • Recruitment • Engineering

Engio is a recruitment company specializing in providing technical talent solutions for the engineering and technology sectors. Built by experienced engineering recruiters, it focuses on addressing talent shortages and scaling high-performing engineering teams. Engio offers comprehensive services including talent search, consulting and talent assessment, and outsourcing to help businesses align their hiring needs with top-tier candidates across various industries.

📋 Description

• Accurately implement and maintain the ClickUp opportunity logging process, ensuring all sales leads have the correct technical metadata captured. • Follow strict Standard Operating Procedures (SOPs) to generate accurate quotes for standard, low-complexity solutions, primarily focused on basic WAN/LAN connectivity and cloud storage. • Execute the centralized pre-qualification process for fibre and connectivity, ensuring all underlying technical specifications are met before a quote is finalized. • Assist Account Managers by preparing and dispatching technical questionnaires and ensuring all administrative steps are completed prior to quote generation. • Prepare initial provisioning forms for standard estimates, ensuring a smooth, proactive handover to the service delivery team.

🎯 Requirements

• 0 - 3 years in an administrative, sales support, or technical support role. • High proficiency in Project Management/CRM systems, particularly ClickUp, with strong data entry and management skills. • Basic understanding of technical infrastructure concepts, including IP addressing, internet bandwidth, and basic cloud service models. • A Diploma or Degree in IT, Computer Science, or a related field is strongly preferred.

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