Palliative Care Transitions Specialist

🔥 2 minutes ago

🐊 Florida, Kansas, +7 more states – Remote

🐊 Florida – Remote 🌪️ Kansas – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌪️ Oklahoma – Remote 🦀 Maryland – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote

💵 $40k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 2%

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Ennoble Care

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏥 Healthcare

⚕️ Healthcare Insurance

🤝 Non-profit

Healthcare • Healthcare Insurance • Non-profit

Ennoble Care is a community-based primary, palliative, and hospice care service dedicated to providing care to patients and families. With a mission that emphasizes the honor of caring, Ennoble Care operates across multiple states, including New York, New Jersey, Maryland, DC, Virginia, and Georgia, staffed by licensed clinicians who are committed to delivering exceptional care.

📋 Description

• Review incoming referrals for palliative appropriateness based on diagnosis, prognosis, and treatment status; classify referrals and escalate unclear notes for provider review. • Confirm patient eligibility and coverage windows before care begins. • Tag referrals as palliative in Zoho and expedite urgent referrals through appropriate market channels and scheduling contacts. • Complete chart reviews using the standard review template. • Manage transitions from palliative care to hospice, including identifying patients approaching hospice eligibility, coordinating goals-of-care and hospice discussions, and arranging handoffs. • Coordinate urgent palliative-care and telehealth visits. • Track patients across transition points between palliative, hospice, and primary care. • Complete individualized care plans and perform care management using Ennoble Care's EMR systems. • Serve as a point of contact among providers, patients and families, SNFs, and partner facilities. • Communicate emergent patient needs and life-threatening episodes to the primary care clinician or designee. • Track and document Chronic Care Management minutes; support monthly CCM summaries and flag reporting discrepancies. • Document patient communications accurately and promptly. • Support review reports, CREST reports, and end-of-month reviews. • Keep the Director of Palliative Care informed of care-plan, transition-process, and risk issues. • Support cross-market coordination as a member of the palliative team.

🎯 Requirements

• No specific professional license is required; candidates may hold an LPN, RN, or Social Worker (BSW or greater) background. • Direct clinical experience or hands-on patient care in hospice or palliative care is required. • Working knowledge of healthcare terminology, palliative and hospice eligibility criteria, and goals-of-care concepts. • Comfortable on the phone for large portions of the day. • Highly organized; able to multitask across patients, markets, and workstreams while remaining accurate and efficient. • Proficient with computers, Outlook, and Microsoft Office; able to learn EMR (OA/MatrixCare), Zoho CRM, secure email, and telephone systems. • Thrives in a fast-paced, changing environment; positive, adaptable team player willing to learn continuously. • Must pass a background check. • Candidates must disclose any current or future need for employment-based immigration sponsorship, including OPT, STEM OPT, or visa sponsorship, before an offer of employment is extended.

🏖️ Benefits

• Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity. • Paid Time Off • Paid Office Holidays • Paid Sick Time • 401(k) with up to 3% company match • Referral Program • Payactiv: pay-on-demand. Cash out earned money when and where you need it!